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Cisco 8861 3pcc on Asterisk not pulling TFTP file

We are using a new Cisco 8861 phone designed for third party call control.  The phone registers with Asterisk fine.  Calls back and forth are no problem.  I cannot get the phone to pull a config file or new update from TFTP server.  My DHCP server has both options 66 and 150 pointing to the TFTP server 192.168.172.115.  I have solarwinds TFTP loaded.  All firewalls are off on the pc.  I am not seeing the request to pull file from the phone.  I also can't manually add a TFTP server address in the GUI or on the phone itself.  Even if I select STATIC IP on phone, the TFTP address spot is missing. 

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Cisco Employee

Re: Cisco 8861 3pcc on Asterisk not pulling TFTP file

Do you have DHCP disabled ? If you are setting a static IP, you should be able to set the TFTP server as well ? What is the "Alternate TFTP" option set to. Off or On ? Try toggling it and then set the IP.

Nipun Singh Raghav
"We cannot solve our problems with the same thinking we used when we created them"

View solution in original post

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Cisco Employee

Re: Cisco 8861 3pcc on Asterisk not pulling TFTP file

Do you have DHCP disabled ? If you are setting a static IP, you should be able to set the TFTP server as well ? What is the "Alternate TFTP" option set to. Off or On ? Try toggling it and then set the IP.

Nipun Singh Raghav
"We cannot solve our problems with the same thinking we used when we created them"

View solution in original post

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