cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
9770
Views
25
Helpful
7
Replies

Cisco 8861 default UserID & PIN log in to provision this device?

MARK DAUSCHER
Level 1
Level 1

Hello,

I recently installed a Cisco 8861 phone out of the box.  The phone boots and registers on Call Manager but a login window keeps popping up on the phone display asking for a UserID and PIN to "log in to provision this device". I can't find anywhere what the default UserID and PIN is nor how to set it. 

How do I get rid of this pop up window?

 

Thanks in advance!

 

Regards,

Mark

 

7 Replies 7

Jaime Valencia
Cisco Employee
Cisco Employee

Are you using auto-registration??

Do you have self-provisioning enabled??

HTH

java

if this helps, please rate

Andrew West
Level 4
Level 4