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Beginner

Cisco 8945 phone

Hello my friend ..

looking my cucm :- there's only one number in our Cisco phone network that has a persistant problem & this phone was assigned to our financial department which has the number of 510, when we dial this number (510) from any phone in our network, there is a time delay & it takes approximately 15 seconds to respond to the call & starts calling the mentioned number (510).

Does this occured to any of you coleages. Thanks.

1 ACCEPTED SOLUTION

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Hall of Fame Community Legend

Hi there,

This type of delay is usually caused by an Overlap in the Dialplan.  For example the DN's is 510 and a RP that begins with 5.  The best way to fix this is to remove any overlapping patterns.

When  you have overlap in the Dialplan is when the CUCM Parameter (Interdigit  Timeout) might come into play and delays the connection as you are seeing and the IDT is set by default to 15 seconds.

Take close look at the Route Plan Report in CUCM to determine this overlap to see what 5x number is overlapping with the DN 510

You can also sort these type of problems using DNA the Dialed Number Analyzer.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dna/8_0_1/dnaguide.pdf

The IDT is seen in CUCM as the T302 timer.

Try this info;

Delay in Call Establishment: Configuring the Interdigit Timeout

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800dab26.shtml

Cheers!

Rob

View solution in original post

2 REPLIES 2
Highlighted
Hall of Fame Community Legend

Hi there,

This type of delay is usually caused by an Overlap in the Dialplan.  For example the DN's is 510 and a RP that begins with 5.  The best way to fix this is to remove any overlapping patterns.

When  you have overlap in the Dialplan is when the CUCM Parameter (Interdigit  Timeout) might come into play and delays the connection as you are seeing and the IDT is set by default to 15 seconds.

Take close look at the Route Plan Report in CUCM to determine this overlap to see what 5x number is overlapping with the DN 510

You can also sort these type of problems using DNA the Dialed Number Analyzer.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dna/8_0_1/dnaguide.pdf

The IDT is seen in CUCM as the T302 timer.

Try this info;

Delay in Call Establishment: Configuring the Interdigit Timeout

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800dab26.shtml

Cheers!

Rob

View solution in original post

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thank you Rob i allready set up the t302 time Value from (15000 ms) to (3000ms) ok its good put Why not like Other phone its is start tha call Immediately.

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