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Beginner

Cisco 8945 won't upgrade firmware

Hello,

I have a Cisco 8945 IP Phone. When the phone requests XMLDefault.cnf.xml the tftp gives the file to the phone, but then in the status messages it always gives me a error say that the VPN in not configured. It won't upgrade and then the whole process starts again. I have attached my XMLDefault.cnf.xml to the post. Thanks

Anthony

<Default>
<autoRegistrationName>AUTO-REG</autoRegistrationName>
<autoRegistration>disabled</autoRegistration>
<selfProvisioningSecureMode>true</selfProvisioningSecureMode>
<adminProvisionMode>false</adminProvisionMode>
<ipAddressMode>0</ipAddressMode>
<ipPreferenceModeControl>0</ipPreferenceModeControl>
<ipMediaAddressFamilyPreference>0</ipMediaAddressFamilyPreference>
<callManagerGroup>
<name>Default</name>
<tftpDefault>true</tftpDefault>
<members>
<member priority="0">
<callManager>
<name>cucmpub1</name>
<description>cucmpub1</description>
<ports>
<ethernetPhonePort>2000</ethernetPhonePort>
<sipPort>5060</sipPort>
<securedSipPort>5061</securedSipPort>
<mgcpPorts>
<listen>2427</listen>
<keepAlive>2428</keepAlive>
</mgcpPorts>
</ports>
<processNodeName>cucmpub1</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
<TVS>
<members>
<member priority="0">
<port>2445</port>
<address>cucmpub1</address>
</member>
</members>
</TVS>
<loadInformation548 model="Cisco 6911">SCCP6911.9-3-1-SR2-3</loadInformation548>
<loadInformation497 model="Cisco 6961">SCCP69xx.9-4-1-3SR2</loadInformation497>
<loadInformation614 model="Cisco TelePresence Profile 52 Dual (C60)"></loadInformation614>
<loadInformation616 model="Cisco TelePresence Profile 65 Dual (C90)"></loadInformation616>
<loadInformation558 model="Cisco TelePresence 400"></loadInformation558>
<loadInformation557 model="Cisco TelePresence 200"></loadInformation557>
<loadInformation628 model="IMS-integrated Mobile (Basic)"></loadInformation628>
<loadInformation30006 model="Cisco 7970">SCCP70.9-4-2SR1-1S</loadInformation30006>
<loadInformation684 model="Cisco 8851">sip88xx.11-5-1-18</loadInformation684>
<loadInformation593 model="Cisco Cius"></loadInformation593>
<loadInformation520 model="Cisco TelePresence 1100"></loadInformation520>
<loadInformation592 model="Cisco 3905">CP3905.9-4-1SR2-2</loadInformation592>
<loadInformation36217 model="Cisco 8811">sip88xx.11-5-1-18</loadInformation36217>
<loadInformation36225 model="Cisco 8865">sip8845_65.11-5-1-18</loadInformation36225>
<loadInformation36213 model="Cisco 7811">sip78xx.11-5-1-18</loadInformation36213>
<loadInformation645 model="Universal Device Template"></loadInformation645>
<loadInformation36207 model="Cisco TelePresence MX700"></loadInformation36207>
<loadInformation115 model="Cisco 7941">SCCP41.9-4-2SR1-1S</loadInformation115>
<loadInformation480 model="Cisco TelePresence 3200"></loadInformation480>
<loadInformation648 model="Cisco Unified Communications for RTX"></loadInformation648>
<loadInformation30016 model="Cisco IP Communicator"></loadInformation30016>
<loadInformation36043 model="Cisco DX70"></loadInformation36043>
<loadInformation30032 model="SCCP gateway virtual phone"></loadInformation30032>
<loadInformation496 model="Cisco 6941">SCCP69xx.9-4-1-3SR2</loadInformation496>
<loadInformation610 model="Cisco TelePresence Profile 42 (C20)"></loadInformation610>
<loadInformation36227 model="Cisco TelePresence MX800 Dual"></loadInformation36227>
<loadInformation478 model="Cisco TelePresence 1000"></loadInformation478>
<loadInformation308 model="Cisco 7961G-GE">SCCP41.9-4-2SR1-1S</loadInformation308>
<loadInformation540 model="Cisco 8961">sip8961.9-0-1SR1</loadInformation540>
<loadInformation309 model="Cisco 7941G-GE">SCCP41.9-4-2SR1-1S</loadInformation309>
<loadInformation613 model="Cisco TelePresence Profile 52 (C60)"></loadInformation613>
<loadInformation30019 model="Cisco 7936">cmterm_7936.3-3-21-0</loadInformation30019>
<loadInformation481 model="Cisco TelePresence 500-37"></loadInformation481>
<loadInformation12 model="Cisco ATA 186">ATA030204SCCP090202A</loadInformation12>
<loadInformation36216 model="Cisco 8821"></loadInformation36216>
<loadInformation412 model="Cisco 3951">SIP3951.8-1-4a</loadInformation412>
<loadInformation690 model="Cisco TelePresence MX300 G2"></loadInformation690>
<loadInformation583 model="Generic Multiple Screen Room System"></loadInformation583>
<loadInformation365 model="Cisco 7921">CP7921G-1.4.6.3</loadInformation365>
<loadInformation30035 model="IP-STE"></loadInformation30035>
<loadInformation586 model="Cisco 8941">SCCP894x.9-4-2SR2-2</loadInformation586>
<loadInformation369 model="Cisco 7906">SCCP11.9-4-2SR1-1S</loadInformation369>
<loadInformation582 model="Generic Single Screen Room System"></loadInformation582>
<loadInformation30018 model="Cisco 7961">SCCP41.9-4-2SR1-1S</loadInformation30018>
<loadInformation550 model="Cisco ATA 187">ATA187.9-2-3-1</loadInformation550>
<loadInformation608 model="Cisco TelePresence Codec C40"></loadInformation608>
<loadInformation36210 model="Cisco TelePresence IX5000"></loadInformation36210>
<loadInformation681 model="Cisco ATA 190">ATA190.1-2-2-003</loadInformation681>
<loadInformation495 model="Cisco 6921">SCCP69xx.9-4-1-3SR2</loadInformation495>
<loadInformation633 model="Cisco TelePresence Profile 42 (C40)"></loadInformation633>
<loadInformation585 model="Cisco 8945">SIP894x.9-4-2SR3-1</loadInformation585>
<loadInformation689 model="Cisco TelePresence MX200 G2"></loadInformation689>
<loadInformation446 model="Cisco 3911">SIP3951.8-1-4a</loadInformation446>
<loadInformation682 model="Cisco TelePresence SX10"></loadInformation682>
<loadInformation606 model="Cisco TelePresence Codec C90"></loadInformation606>
<loadInformation521 model="Transnova S3"></loadInformation521>
<loadInformation36241 model="Cisco TelePresence DX70"></loadInformation36241>
<loadInformation307 model="Cisco 7911">SCCP11.9-4-2SR1-1S</loadInformation307>
<loadInformation659 model="Cisco 8831">sip8831.10-3-1SR2-2</loadInformation659>
<loadInformation30 model="Analog Access">A001C030</loadInformation30>
<loadInformation47 model="Analog Access WS-X6624">A00204000013</loadInformation47>
<loadInformation51 model="Conference Bridge WS-X6608">C00104000003</loadInformation51>
<loadInformation40 model="Digital Access">D001M022</loadInformation40>
<loadInformation43 model="Digital Access WS-X6608">D00404000032</loadInformation43>
<loadInformation42 model="Digital Access+">D00303010033</loadInformation42>
<loadInformation61 model="H.323 Phone"></loadInformation61>
<loadInformation7 model="Cisco 7960">P0030801SR02</loadInformation7>
<loadInformation100 model="Load Simulator"></loadInformation100>
<loadInformation111 model="Media Termination Point Hardware">M00104000006</loadInformation111>
<loadInformation120 model="MGCP Station"></loadInformation120>
<loadInformation121 model="MGCP Trunk"></loadInformation121>
<loadInformation588 model="Generic Desktop Video Endpoint"></loadInformation588>
<loadInformation632 model="Cisco Cius SP"></loadInformation632>
<loadInformation647 model="Cisco DX650"></loadInformation647>
<loadInformation348 model="Cisco 7931">SCCP31.9-4-2SR1-1S</loadInformation348>
<loadInformation627 model="Cisco TelePresence MX300"></loadInformation627>
<loadInformation635 model="CTI Remote Device"></loadInformation635>
<loadInformation36235 model="Cisco Spark Remote Device"></loadInformation36235>
<loadInformation607 model="Cisco TelePresence Codec C60"></loadInformation607>
<loadInformation537 model="Cisco 9951">sip9951.9-4-2SR2-2</loadInformation537>
<loadInformation621 model="Cisco 7821">sip78xx.11-5-1-18</loadInformation621>
<loadInformation431 model="Cisco 7937">apps37sccp.1-4-5-7</loadInformation431>
<loadInformation376 model="Nokia S60"></loadInformation376>
<loadInformation375 model="Cisco TelePresence"></loadInformation375>
<loadInformation609 model="Cisco TelePresence Quick Set C20"></loadInformation609>
<loadInformation685 model="Cisco 8861">sip88xx.11-5-1-18</loadInformation685>
<loadInformation688 model="Cisco TelePresence SX80"></loadInformation688>
<loadInformation11 model="Cisco VGC Virtual Phone"></loadInformation11>
<loadInformation591 model="Cisco TelePresence 1300-47"></loadInformation591>
<loadInformation620 model="Cisco TelePresence TX9200"></loadInformation620>
<loadInformation10 model="Cisco VGC Phone"></loadInformation10>
<loadInformation484 model="Cisco 7925">CP7925G-1.4.8.4</loadInformation484>
<loadInformation617 model="Cisco TelePresence MX200"></loadInformation617>
<loadInformation562 model="Cisco Dual Mode for iPhone"></loadInformation562>
<loadInformation36239 model="Cisco TelePresence DX80"></loadInformation36239>
<loadInformation8 model="Cisco 7940">P0030801SR02</loadInformation8>
<loadInformation479 model="Cisco TelePresence 3000"></loadInformation479>
<loadInformation30027 model="Analog Phone"></loadInformation30027>
<loadInformation622 model="Cisco 7841">sip78xx.11-5-1-18</loadInformation622>
<loadInformation119 model="Cisco 7971">SCCP70.9-4-2SR1-1S</loadInformation119>
<loadInformation626 model="Cisco TelePresence SX20"></loadInformation626>
<loadInformation596 model="Cisco TelePresence TX1310-65"></loadInformation596>
<loadInformation577 model="Cisco 7926">CP7926G-1.4.8.4</loadInformation577>
<loadInformation564 model="Cisco 6945">SCCP6945.9-4-1-3SR2</loadInformation564>
<loadInformation604 model="Cisco TelePresence EX60"></loadInformation604>
<loadInformation36042 model="Cisco DX80"></loadInformation36042>
<loadInformation437 model="Cisco 7975">SCCP75.9-4-2SR1-1S</loadInformation437>
<loadInformation36232 model="Cisco 8851NR">sip88xx.11-5-1-18</loadInformation36232>
<loadInformation547 model="Cisco 6901">SCCP6901.9-3-1-SR2-2</loadInformation547>
<loadInformation404 model="Cisco 7962">SCCP42.9-4-2SR1-1S</loadInformation404>
<loadInformation435 model="Cisco 7945">SCCP45.9-4-2SR1-1S</loadInformation435>
<loadInformation302 model="Cisco 7985">cmterm_7985.4-1-7-0</loadInformation302>
<loadInformation612 model="Cisco TelePresence Profile 52 (C40)"></loadInformation612>
<loadInformation580 model="Cisco E20"></loadInformation580>
<loadInformation619 model="Cisco TelePresence TX9000"></loadInformation619>
<loadInformation575 model="Cisco Dual Mode for Android"></loadInformation575>
<loadInformation434 model="Cisco 7942">SCCP42.9-4-2SR1-1S</loadInformation434>
<loadInformation36224 model="Cisco 8845">sip8845_65.11-5-1SR1-1</loadInformation36224>
<loadInformation623 model="Cisco 7861">sip78xx.11-5-1-18</loadInformation623>
<loadInformation30028 model="ISDN BRI Phone"></loadInformation30028>
<loadInformation358 model="Cisco Unified Personal Communicator"></loadInformation358>
<loadInformation642 model="Carrier-integrated Mobile"></loadInformation642>
<loadInformation503 model="Cisco Unified Client Services Framework"></loadInformation503>
<loadInformation590 model="Cisco TelePresence 500-32"></loadInformation590>
<loadInformation493 model="Cisco 9971">sip9971.9-4-2SR2-2</loadInformation493>
<loadInformation652 model="Cisco Jabber for Tablet"></loadInformation652>
<loadInformation335 model="Motorola CN622"></loadInformation335>
<loadInformation436 model="Cisco 7965">SCCP45.9-4-2SR1-1S</loadInformation436>
<loadInformation683 model="Cisco 8841">sip88xx.11-5-1-18</loadInformation683>
<loadInformation505 model="Cisco TelePresence 1300-65"></loadInformation505>
<loadInformation584 model="Cisco TelePresence EX90"></loadInformation584>
<loadInformation36208 model="Cisco TelePresence MX800"></loadInformation36208>
<loadInformation611 model="Cisco TelePresence Profile 42 (C60)"></loadInformation611>
<loadInformation634 model="Cisco VXC 6215"></loadInformation634>
<loadInformation615 model="Cisco TelePresence Profile 65 (C60)"></loadInformation615>
</Default>

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Community Legend

Re: Cisco 8945 won't upgrade firmware

The firmware the 8945 is intended to run is 9.X. In firmware 9.X, phones no longer need XMLDefault.xml.
The firmware the phone (firmware version 9.X and later) is meant to run is specified in the "loadInformation" XML tag.
3 REPLIES 3
Beginner

Re: Cisco 8945 won't upgrade firmware

Is the current phone load SCCP or SIP? And do you have a generic Phone Template for SCCP and SIP?
Hall of Fame Community Legend

Re: Cisco 8945 won't upgrade firmware

The firmware the 8945 is intended to run is 9.X. In firmware 9.X, phones no longer need XMLDefault.xml.
The firmware the phone (firmware version 9.X and later) is meant to run is specified in the "loadInformation" XML tag.
Beginner

Re: Cisco 8945 won't upgrade firmware

The phone currently is running sccp. I want it to have sip. I will look into "loadinformation" xml tag
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