08-08-2012 03:03 PM - edited 03-16-2019 12:37 PM
Hi all,
I have a problem with call transfer when using Cisco 8961 sip phones.
When the phone is registered to the CUCM everything works fine, but when the wan link goes down and the phone is in SRST mode, incoming calls cannot be transfered to other sccp or sip extensions.
My config is as follow: The phone who is trying to transfer is the 2002 . the recepcionist . Connection plar to 2002
MAEC-GW-NY(config)#do sh run
Building configuration...
Current configuration : 4793 bytes
!
! Last configuration change at 14:40:43 UTC Tue Jul 3 2012 by admin
version 15.2
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname MAEC-GW-NY
!
boot-start-marker
boot system flash:c2900-universalk9-mz.SPA.152-3.T.bin
boot-end-marker
!
!
logging buffered 51200 warnings
enable secret 5 $1$z1v.$pwRQEuDfEnM3zyldlPVQH1
!
no aaa new-model
!
no ipv6 cef
!
!
!
ip dhcp excluded-address 192.168.238.1
ip dhcp excluded-address 192.168.238.254
!
ip dhcp pool LAN NY
network 192.168.238.0 255.255.255.0
default-router 192.168.238.1
option 150 ip 172.17.60.12 172.17.60.32 172.17.60.13
dns-server 172.16.10.19 192.168.238.1
domain-name maec
!
!
no ip domain lookup
ip cef
multilink bundle-name authenticated
!
!
!
!
!
!
crypto pki trustpoint TP-self-signed-3109734756
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-3109734756
revocation-check none
rsakeypair TP-self-signed-3109734756
!
!
crypto pki certificate chain TP-self-signed-3109734756
certificate self-signed 01
3082024F 308201B8 A0030201 02020101 300D0609 2A864886 F70D0101 04050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 33313039 37333437 3536301E 170D3132 30323037 30393439
33325A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D33 31303937
33343735 3630819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
8100C865 54F64179 5E44AF49 D43306CC E2747440 2DE9CB4B 85868279 757A189E
D3F6933C 6B29DBC8 3A016E4D 6C28E1A9 CE343B4E A3C78C3A C89A3055 F0D74871
0200D28B 227E41D5 CDF10BA3 517B04A7 F2DCD11A 8AFDA0EE 63F8CD37 C8A6F77B
DA8C4B26 6A166561 D139BD70 664E7CBB D68AF8C5 EEF4E45B 23AB68A0 F2F679AE
16950203 010001A3 77307530 0F060355 1D130101 FF040530 030101FF 30220603
551D1104 1B301982 17796F75 726E616D 652E796F 7572646F 6D61696E 2E636F6D
301F0603 551D2304 18301680 14D83CE6 A679D324 40F40366 A7A1AF44 83B77C65
80301D06 03551D0E 04160414 D83CE6A6 79D32440 F40366A7 A1AF4483 B77C6580
300D0609 2A864886 F70D0101 04050003 81810010 B782D8BE A2D8D9DC AF4848AD
6FA3598A A41268BF 67815455 25C4B1FE 1D58A272 A4C6025F D1093A66 582CA958
4758E323 E3D15641 AD5898CF 78B33677 2D40DC10 D89AC0D3 B9B59869 BEB67089
4BD1BDA1 D76681AE 800BCC36 149E8C49 09913777 A08EDDFE C91FC413 3001E8C9
DF2B278B 82D78609 13154550 88C63E31 22C1FE
quit
voice-card 0
!
!
!
voice service voip
allow-connections sip to sip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
h323
call preserve
sip
registrar server
!
!
voice register global
max-dn 10
max-pool 5
!
voice register dn 1
number 2000
preference 4
!
voice register dn 2
number 2001
preference 4
!
voice register pool 1
id network 192.168.238.0 mask 255.255.255.0
codec g711ulaw
!
!
!
!
!
license udi pid CISCO2911/K9 sn FCZ1606707U
license accept end user agreement
hw-module pvdm 0/0
!
!
!
username admin secret 5 $1$VfGh$5jIWjMzRW.PoK1NstQn91.
!
redundancy
!
!
!
!
!
!
interface Loopback10
description MoH Source Interface
ip address 10.255.255.254 255.255.255.255
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
description --Vers le LAN Consulat NY--
ip address 192.168.238.254 255.255.255.0
duplex auto
speed auto
h323-gateway voip interface
h323-gateway voip bind srcaddr 192.168.238.254
!
interface GigabitEthernet0/1
no ip address
shutdown
duplex auto
speed auto
!
interface GigabitEthernet0/2
no ip address
shutdown
duplex auto
speed auto
!
ip forward-protocol nd
!
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
!
!
!
!
snmp-server community publicmaec RO
snmp-server community privatemaec RW
snmp-server enable traps entity-sensor threshold
!
control-plane
!
!
!
!
!
ccm-manager music-on-hold
!
!
mgcp profile default
!
!
!
!
!
gatekeeper
shutdown
!
!
call-manager-fallback
max-conferences 8 gain -6
transfer-system full-blind
ip source-address 192.168.238.254 port 2000
max-ephones 58
max-dn 116 dual-line
system message primary Systeme de Secours Actif
no huntstop
moh "music-on-hold.au"
multicast moh 239.1.1.1 port 16384 route 10.255.255.254 192.168.238.254
date-format dd-mm-yy
!
!
!
line con 0
login local
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
privilege level 15
logging synchronous
login local
transport input telnet ssh
line vty 5 15
privilege level 15
logging synchronous
login local
transport input telnet ssh
!
scheduler allocate 20000 1000
!
end
08-08-2012 03:25 PM
Sorry it's an old config
i added this commands:
voice register dn 3
number 2002
preference 4
Regards
08-09-2012 06:49 AM
Anyone??
SCCP phones can transfer calls to SIP and SCCP;
But SIP phones can only transfer to another sip, when i try to complete transfer to sccp phone the message : cannot complete transfer appears on the screen.
Thank you
08-09-2012 07:22 AM
Have you tried adding a transfer-pattern under call-manager-fallback config?
08-09-2012 08:37 AM
Yes ,
I have transfer-pattern .... under call-manager-fallback.
This solves sccp call transfer .
actually sip to sip transfers : ok
sccp tp sccp : ok
sccp to sip : ok
sip to sccp ; fail with cannot complete transfer
08-09-2012 10:13 AM
What kind of SIP phone are using? May be an issue with the SIP implementation the phone uses. If it's a Cisco phone, try upgrading the firmware.
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