02-10-2013 02:04 AM - edited 03-16-2019 03:37 PM
Hi,
I have a 9971 with speed dial / BLF speed dial configured. The issue is, the phone its self auto dialing to speed dial ext nos.
Seems very strange,
Pls advice
Thanks,
Ashraf
02-10-2013 06:16 AM
Hi,
That happen to me one time. You'll need to upgrade the phone to a newest firmware.
Regards
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_____________________________
LinkedIn Profile: do.linkedin.com/in/leosalcie
MDGDP, CCNA, CCNA Voice certified
02-10-2013 06:21 AM
Hi ,
I have upgraded to latest firmware, still the same issue..
thanks,
Ashraf
02-11-2013 08:48 AM
Hi,
Try resetting the phone to factory, maybe you have load a broken firmware to the phone.
Regards
Please rate all useful posts
Favor calificar todos las respuestas útiles.
_____________________________
LinkedIn Profile: do.linkedin.com/in/leosalcie
MDGDP, CCNA, CCNA Voice certified
02-13-2013 12:01 AM
Hi,
Its a hardware bug, i have opened a TAC case for this. The bug has been effected a batch of 9971 phones.
Thanks,
Ashraf
02-15-2013 12:14 AM
Hey Ashraf,
Can you please share the Bug ID indentified?
Thanks,
Clint.
04-24-2013 06:32 AM
Hi
you got the BugID now regarding this issue?
Thanks
Peter
04-24-2013 06:38 AM
04-24-2013 06:55 AM
Hi Ashraf,
The link u have provided is not working nut Bug ID is correct.
Hi Peter,
Please use the link
regds,
aman
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