I finally upgraded my ucm cluster to allow us to add the 9971 phones although, when i plugged in my usb cam (cisco cam) i get the following error? i have check the phone enterprise paramenters and all is enable,
I get the following error when pluggin the cam into the phone
The USB vendor specific device has been detected but is disable by the administrator
Exactly which USB camera are you using???
If you're plugging in a CUVA camera it won't work.
AFAIK the USB camera for 9900 is not available for ordering right now. So whatever camera you're using, unless it's the one from the link below, won't work
If this helps, please rate
Found the solution
The parameters described in the following procedure can be enabled on either the Phone Configuration window (Device > Phone), the Enterprise Phone Configuration window (System > Enterprise Phone Configuration), or the Common Phone Profile window (Device > Device Settings > Common Phone Profile). Be sure to also check the corresponding Override Common Settings parameter in the configuration window. The Phone Configuration window is referenced below for purposes of the procedure description.