Trying to figure out what feature ID i need to setup for the cisco 9971 side cars to allow receptionist to transfer to the speed dial number.
We are currently using busy status lamps with featureID 21 on the side car setup, as this allows the receptionist to monitor if the person at that extension is on the line or not. This does work, however for her to transfer a call to that extension she can't just select the call transfer button and then pressing the extension as the phone treats it as a speed dial button and just ignores the transfer to extension.
Hello everyone,after updating the CUCM to the last version 22.214.171.12400-97 a customer complains about errors on an applications server. These errors did not occur before the update. Phones can no longer be controlled. Only after a reinitialization of the ...
Hello, We have been facing issues with backup of drfcomponent.XML & Processnode.XML files to our backup servers during scheduled Backup in our CUCM 11.0 servers.We have been using Titan FTP server for Backup. I see error on backup statusERRO...
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At the beginning of 2020, no one would have imagined the changes in work and learning habits that we would face in the foll...
We have a manager that's left and we want to let callers know to call the new manager at a different number, but we don't want the caller to be able to leave a message. Can a voicemail box be setup to work this way?If so, how? Thanks Kelvin