i have recently purchased a CISCO ATA 186 devices to configure them for fax use,
but i tried my best to have them active or to use them but got nothing.
i connected them to the network, the got an IP address and i can access this IP from the webbrowser
but still i can't hear any dialtone when i connect an analog phone to it, the function button is not blinking red.
in the call manager i can see it, and i gave it a directory numberm but still nothing is working.
my CCM is 5.1.3
my ATA 186 software is 3.02.03(051201A)
1. Check the Analog phone Please test the same analog phone on the PSTN line
or other ATA to confirm that there is dial tone coming out from this
2. Check the Cable ATA--Rj11---ANL phone
3. All we should need to get a dialtone is the UID0 configured with the DN.
This parameter is the User ID (E.164 phone number) for the Phone 1 port. If the value is
set to zero, the port will be disabled and no dial tone will sound.
Can we change the UseTFTP parameter to 0 to make sure it does not try and
updated the config from somewhere else? Also we need to add the CME router's address to
the Gateway field. Can you cut and paste me the information from the bottom of the ATA's
4. None works , replace ATA
i just replaced the analog phone and it worked, i connected the ATA to a fax machine and gave it an extension.
Now the case is i managed to receive Faxes through a fax connected to the ATA, but i can't send faxes.
So is there an y specific config that i have to apply on the Gateway, CM, or the ATA.