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Beginner

Cisco CAS troubleshooting ISR 4431

hello, 

if anyone can help here. 

 

both inbound and outbound calls are failing but I can't find in the logs if we are sending the disconnect or its initiated by the carrier just like we do in the regular ISDN. 

all I can see is B-Channel is not set, but b channels are for PRIs and not used in CAS?

below is the debug snippet full config and debug attached. 

 

many thanks. 

 

Jul 18 09:48:58.354: //-1/xxxxxxxxxxxx/VTSP:():-1:-1:-1/vtsp_call_setup_request:
CALL_ERROR_INFORMATIONAL; B-Channel Is Not Set
Call Id=19947
Jul 18 09:48:58.354: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Jul 18 09:48:58.354: :cc_free_feature_vsa freeing 7FD94B0BDD78
Jul 18 09:48:58.354: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Jul 18 09:48:58.354: vsacount in free is 1
Jul 18 09:48:58.354: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

Jul 18 09:48:58.354: : updating existing feature vsa
Jul 18 09:48:58.354: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

Jul 18 09:48:58.354: feature call basic
Jul 18 09:48:58.355: //19946/422A66800010/CCAPI/ccCallDisconnect:
Cause Value=44, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
Jul 18 09:48:58.355: //19946/422A66800010/CCAPI/ccCallDisconnect:
Cause Value=44, Call Entry(Responsed=TRUE, Cause Value=44)
Jul 18 09:48:58.510: //19946/422A66800010/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x7FD946433350, Tag=0x0, Call Id=19946,
Call Entry(Disconnect Cause=44, Voice Class Cause Code=0, Retry Count=0)
Jul 18 09:48:58.510: //19946/422A66800010/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent

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