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Cisco CDR

savvas_ch
Level 1
Level 1

Dear All,

I have a problem with the following CDRs. Can someone tell me if the calls are outgoing/incoming, calling party number, called party number and if the 2 cdrs are for the same call (transfered call)?

Can you please pinpoint me the field indicating that the call is transfered?

Thanks in advance.

1,2,3787382,46256036,1359019150,2,0,1197743788,4008,\ ,0,393216,4,1197743788,18758,2,20,0,0,0,0,0,0,0,0,46256037,1,46256037,1677729452,900441111111111,900441111111111,\ ,0,393216,4,1677729452,18238,2,20,0,0,0,0,0,0,0,0,1359019205,1359019224,900447747602999,764da1e3-0825-4c5c-afe9-bef19e844223,Long Distance,Internal,Long Distance,Long Distance,19,SEPEC44761E7A62,172.30.0.100,10,10,0,0,0,0,0,StandAloneCluster,0,,,0,,3,1,0,0,64,64,,,,172.30.100.71,172.30.0.100,0,0,0,0,0,0,0,0,0,0,0,0

1,2,3787382,46256037,1359019224,1,46256037,1677729452,900441111111111,\ ,0,0,4,1677729452,18238,2,20,0,0,0,0,0,0,0,0,46256131,2,0,1315184300,4009,4009,\ ,0,16,4,1315184300,28852,2,20,0,0,0,0,0,0,0,0,1359019226,1359019475,4008,c35b39fe-f83f-4cb5-8cf1-792caae0ebbb,Internal,Long Distance,Internal,Internal,249,172.30.0.100,SEP000AB8CB4ADB,10,12,0,10,0,4,0,StandAloneCluster,10,,,0,,1,3,0,0,64,64,,,,172.30.0.100,172.30.100.78,0,0,0,0,0,0,0,0,0,0,0,0

5 Replies 5

Hello Savvas,

Kindly find below the CDR Format which is used by any Call Accounting Application / Software.

Hope this helps.

Thanks & Regards,

Venkitesh

Hi Venkitesh,

you deserve more than 5+ rating for the document.

I have a question about the fields, are they applicable for all versions of CCM

regards

Anas

savvas_ch
Level 1
Level 1

Hello Venkitesh,

Thanks for the reply. I am the developer and I am arguing with the CISCO administrator.

As far as I see, the call was initiated from 4008 (outgoing call) to the number 90044xxxxxx at 11:20:05 and it was lasted 19 Sec.

After that it was transfered to 4009 at 11:20:26, and 4009 was talking for another 4:09 minutes.

Can you please confirm me that?

The administrator insists that the call was incoming to 4009 from 90044xxx and should be counted as incoming.

Hello Savvas & Anas,

The doc which I had attached was for CUCME (Communications Manager Express) & not for CUCM.

For CUCM, you will find all the details below.

The CDR default set remains the same. New Additions keep on coming in every version. Previous versions did not have video calling support / IP Phone support, OR if they did, then cameras / Video calling do not work over the WAN, SIP to SIP over H323 Trunk does not work nor does video calling in SIP to SCCP and vice versa.

Similarly, many features, Call Routing, Call Forwarding, Video Calling, Video Call Routed to another number and the details, etc. for CDRs were introduced in new versions. The list continues....

Thus you will find new additions in the list right from v7.0 to 9.1 of CUCM.

Find below the links of some CDR Administration Guide:

CUCM 7.0


http://developer.cisco.com/documents/194739/196267/7.0%281%29%20Cisco+Unified+Communication+Manager+Call+Detail+Record+Administration+Guide.pdf?redirect=http%3A%2F%2Fdeveloper.cisco.com%2Fweb%2Fsxml%2Fdocs%3Fp_p_id%3Ddoc_library_summary_portlet_WAR_d...

CUCM 7.1

http://developer.cisco.com/documents/194739/196267/7.1%282%29%20Cisco+Unified+Communication+Manager+Call+Detail+Record+Administration+Guide.pdf?redirect=http%3A%2F%2Fdeveloper.cisco.com%2Fweb%2Fsxml%2Fdocs%3Fp_p_id%3Ddoc_library_summary_portlet_WAR_d...

CUCM 8.0

http://developer.cisco.com/documents/194739/196267/8.0%281%29%20Cisco+Unified+Communication+Manager+Call+Detail+Record+Administration+Guide.pdf?redirect=http%3A%2F%2Fdeveloper.cisco.com%2Fweb%2Fsxml%2Fdocs%3Fp_p_id%3Ddoc_library_summary_portlet_WAR_d...

CUCM 8.5

http://developer.cisco.com/documents/194739/196267/8.5%281%29%20Cisco+Unified+Communication+Manager+Call+Detail+Record+Administration+Guide.pdf?redirect=http%3A%2F%2Fdeveloper.cisco.com%2Fweb%2Fsxml%2Fdocs%3Fp_p_id%3Ddoc_library_summary_portlet_WAR_d...

CUCM 8.6

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/8_6_1/cdrdef/cdradminguide.pdf

CUCM 9.0

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/9_0/admin/CUCM_BK_C66F5BB5_00_cucm-cdr-administration-guide-90.pdf

CUCM 9.1

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/9_1_1/cdrdef/CUCM_BK_C268EF1B_00_cucm-cdr-admin-guide-91.pdf

Also Note:  Always keep the CDR Records Format to Detailed rather than Compact.

Savvas,

With regards to the answer to your query. Please do note we will require your cdr file, which can be exported to Excel and then need to be analyzed and checked.

Also let us know, which version of CUCM are you using.

Thanks & Regards,

Venkitesh

Hi Savvas,

I agree with your analysis.

The second call cannot be incoming by no means from my point of view.

Martin

P.S. I made a short view into the CDR and assume that it is CUCM 8.6, am I right?

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