05-30-2012 11:31 PM - edited 03-16-2019 11:25 AM
hi,
I make an video call from a CIsco IP 9971 to an Cisco Cius. Call established, both can speak an hear. At the 9971 I can see the video, at the Cius the video is shortly appearing and the going down. At display message appears like this: "phone process phone.cisco.com unexpected ended. Please try it again."
But the call is still established. Both can hear and speak and at the 9971 I still see the video from Cius camera. CUCM is a 8.6.2
Any idea?
05-31-2012 06:58 AM
Are you already running the latest CIUS FW?
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
06-05-2012 05:37 AM
Thanks Javalenc, i was facing the same issue here and when i upgraded the firmware, works fine
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