I installed cisco click to call and it's working very slow with firefox.
For automatically Populating the Cisco Unified Communications Manager Server Address and Username, i am using the active directory.Here are the steps:
Step 1 Create a GPO for the Click to Call application, called for example `ClicktoCall'. You need to create a GPO per Cisco Unified Communications Manager server (if you are administering more than one server).
Step 2 Open the ClicktoCall GPO in the Group Policy Object Editor.
Step 3 Add the administrative template Click to Call.adm (supplied to you at application installer download) to the ClicktoCall GPO.
Step 4 Select the WebDialer Service Group Policy item under the Cisco Unified Communications > Click-To-Call folder in the location where the administrative templates are stored (this location varies depending on the Active Directory version you are using).
Step 5 Select the Enabled option to enable the WebDialer Service Group Policy item.
Step 6 Configure the following properties for the WebDialer Service Group Policy item:
•Enter the Web Dialer server name or IP address.
•Check Override local setting. This setting is used to override any previous Web Dialer server name or IP address value manually configured on the local machine of the user. (COULDN'T FIND THIS OPTION)
Step 7 Select the Device Query Service Group Policy item under the Cisco Unified Communications > Click-To-Call folder in the location where the administrative templates are stored (this location varies depending on the Active Directory version you are using).
(COULDN'T FIND THIS OPTION)
Step 8 Select the Enabled option to enable the Device Query Service Group Policy item.
(COULDN'T FIND THIS OPTION)
Step 9 Configure the following properties for the Device Query Service Group Policy item:
(COULDN'T FIND THIS OPTION)
•Enter the Device Query server name or IP address.
•Check Override local setting. This setting is used to override any previous Cisco Unified Communications Manager server name or IP address value manually configured on the local machine of the user.
Step 10 Apply the ClicktoCall GPO to the highest organization unit, or organization units, or domain that includes your entire Click to Call user base.
Step 11 If required, refine the ClicktoCall GPO association to a sub-set of users within the organization unit, or organization units, or domain based using the security group filtering feature.
Now the problem that in the installation of click to call it support only firefox and doesnot support outlook, Is there any plugin specially for outlook?
http://software.cisco.com/download/release.html?mdfid=282281061&softwareid=282434129&release=8.1(1) .
There is no more additional files to be download on this link.
Thanks in advance.
