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Cisco CME redirecting caller-id issue

mudasserilyas
Level 1
Level 1

Hello, I hope u all guys are doing fine.

I'm experiencing an issue with one of our clients. We are using Cisco CME Router and a basic auto attendant on it. Just a greeting message, then dial 0 for operator or extension.

For this we have made FXO ports on Plar immediate to 250. This 250 is the pilot of a tcl script which generates and collects the digits to transfer the call to operator or desired extension...

When the call is redirected to any extension, it will only show caller-id as 250 which isn't original caller-id. It means all the incoming calls on FXO ports are showing caller-id as 250.

Is there any command in the tcl script or while creating the application for auto-attendant to keep the the original caller-id even after redirecting the call?

Thank you so much in advance.

voice-port 0/0/0
trunk-group FXO
no vad
cptone BE
connection plar opx immediate 250
caller-id enable
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocate

application
service aa flash://its-CISCO.2.0.1.0.tcl
param operator 0
paramspace english language en
paramspace english index 0
paramspace english location flash://
param aa_pilot 250
paramspace english prefix en
param aa-pilot 250
!

dial-peer voice 250 voip
description AA dial-peer
service aa
destination-pattern 250
session target ipv4:192.168.8.1
incoming called-number 250
dtmf-relay h245-alphanumeric rtp-nte
codec g711ulaw
no vad

!

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