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Cisco CME SIP phones cannot see calling number after capture the call

GTC Hubgrade
Level 1
Level 1

Hi,

 

Im configuring a cisco cme for a customer, and hi noted that when i capture a call from another phone, i only see the number of the pickup group, and we need to see the calling number. Im calling from the PSTN.

 

Can someone helps?

 

I have the configuration like this?

 

voice register dn 2
number 520
allow watch
pickup-group 1
name Lab_2
label Lab_2
!
voice register dn 3
number 530
allow watch
pickup-group 1
name Lab_3
label Lab_3

 

telephony-service
sdspfarm units 2
sdspfarm transcode sessions 2
sdspfarm tag 1 TRX-LAB
sdspfarm tag 2 CONF-LAB
conference hardware
conference transfer-pattern
no auto-reg-ephone
authentication credential appname cisco
authentication credential secretname emapp
em keep-history
em logout 13:30 14:0
max-ephones 50
max-dn 200
ip source-address 10.70.28.10 port 2000
calling-number initiator
service directed-pickup gpickup
service dnis overlay
service dnis dir-lookup
service dss
timeouts interdigit 4
url authentication http://10.70.28.10/CCMCIP/authenticate.asp appname cisco
cnf-file location flash:
cnf-file perphone
user-locale PT
network-locale PT
time-zone 21
time-format 24
date-format dd-mm-yy
max-conferences 8 gain -6
call-park system application
call-forward pattern .T
moh enable-g711 "music-on-hold.au"
dn-webedit
time-webedit
transfer-system full-consult
transfer-pattern .T
secondary-dialtone 0
after-hours day Tue 00:00 23:59
create cnf-files version-stamp Jan 01 2002 00:00:00

 

Best Regards,

Hugo Sousa

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