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Cisco CP-8861 3PCC unable to dial using call history list.

gregur
Beginner
Beginner

We have Cisco CP-8861 3PCC phones that are unable to dial out from the call history list.

1 Accepted Solution

Accepted Solutions

Geovani
Cisco Employee
Cisco Employee

What happens when you try to dial? Can you give an example of the number? also, can you please share your dialplan? 

View solution in original post

3 Replies 3

Geovani
Cisco Employee
Cisco Employee

What happens when you try to dial? Can you give an example of the number? also, can you please share your dialplan? 

The phone produces a busy signal. I am working on getting a dialplan.

We were able to correct this by changing the dial plan. it was ony +1 numbers that were failing.

Thank you for guiding us in the right direction.

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