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cisco CUCM session trace log viewer (in real-time monitor) doesn't show all calls

hi all,

 

could you please help with one trouble on CUCM 9.1: I activated CDR and set debug trace level as detailed and want to find history of my calls. I'm going to Tools -> CDR Analisys and Reporting and on the new appeared page i choose CDR -> Search by Phone Number. I make test call to my phone, try to search by my number phone but i doesn's see any incoming calls. It's worth noting that some outgoing calls i see. Could you explain why it is?

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Advocate

Did you set the service parameter to log calls into CDR?

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/8_0_2/car/CAR/caranrpt.html#wp1037699

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1 REPLY 1
Highlighted
Advocate

Did you set the service parameter to log calls into CDR?

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/8_0_2/car/CAR/caranrpt.html#wp1037699

Please rate useful posts.

View solution in original post