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Cisco DX 650 not booting

Hello, i have a Cisco DX 650 that is not booting, not responding on hardware reset (Push * before fire up) and only letting the Cisco sign seeing on the display. 

 

Any help?

 

2 Replies 2

balaji.bandi
Hall of Fame
Hall of Fame

Try the below guide :

 

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/dx/series/admin/1025/DX00_BK_CB112361_00_cisco-dx-series-ag-1025/DX00_BK_CB112361_00_cisco-dx-series-ag-1025_chapter_01100.pdf

 

If you have tried those options and still no success if you have a contract raise TAC case for RMA.

 

BB

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George Sotiropoulos
Cisco Employee
Cisco Employee

You better proceed with RMA, if the system is under support.

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