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Beginner

Cisco DX650 phone initial configurations

Hi,

 

DX650 phone is not working, kindly share its technical configurations guides. need assistance.

kindly suggest.

 

Regards,

HK

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4 REPLIES 4
Cisco Employee

Hi Humza,The following guide

Hi Humza,

The following guide contains installation, configuration and troubleshooting info for DX650

 

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cdce/dx600/admin/10_0_1/english/DX60_BK_C989350E_00_cisco-desktop-collaboration-experience-dx600/cisco_desktop_collaboration_experience_customization.html

 

Manish

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Beginner

Hi, Actually client DHCP DNS

Hi,

 

Actually client DHCP DNS was having restrictions, so after changing it DNS with global DNS, its working fine. Configured and tested.

Thanks to both of you for rapid respond on this issue.

 

Regards,

HK

Beginner

Ohh Great update !!

Ohh Great update !!

Beginner

Hi, DX650 purely an android

Hi,

 

DX650 purely an android base phone.

IN cucm under device configuration you have few options which needs to be checked in terms of this android phone.

Check if your phones wifi is ON if yes switch it off and  and also VPN features are off

When you connect the device initially it automatically upgrades it self.so wait for some time.

Also try doing factory reset once

Also device pack needs to be updated if incase you are not able to see the device under add tab.

This are the basic steps which I do if incase i get issues with this phone.

HTH..

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