Cisco DX650 phone initial configurations

[Humza Khan]

Hi,

DX650 phone is not working, kindly share its technical configurations guides. need assistance.

kindly suggest.

Regards,

HK

[Manish Gogna]

Hi Humza,

The following guide contains installation, configuration and troubleshooting info for DX650

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cdce/dx600/admin/10_0_1/english/DX60_BK_C989350E_00_cisco-desktop-collaboration-experience-dx600/cisco_desktop_collaboration_experience_customization.html

Manish

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[Humza Khan]

Hi,

Actually client DHCP DNS was having restrictions, so after changing it DNS with global DNS, its working fine. Configured and tested.

Thanks to both of you for rapid respond on this issue.

Regards,

HK

[Ajith Nayak]

Ohh Great update !!

[Ajith Nayak]

Hi,

DX650 purely an android base phone.

IN cucm under device configuration you have few options which needs to be checked in terms of this android phone.

Check if your phones wifi is ON if yes switch it off and  and also VPN features are off

When you connect the device initially it automatically upgrades it self.so wait for some time.

Also try doing factory reset once

Also device pack needs to be updated if incase you are not able to see the device under add tab.

This are the basic steps which I do if incase i get issues with this phone.

HTH..