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Cisco H323 Gateway PRI Outgoing Call disconnect issue

We have integrated ISR4300 as H323 gateway with existing CUCM version 8.
On Gateway we have two PRI E1 installed and dial plan configured. The issue is when we call from Cisco phone to PSTN network our call got disconnected after four ring and we are not able to hear any ring from Cisco phone side.
Call flow is Cisco phone --CUCM-- ISR4300 - PRI 1.

Incoming calls are working fine. 

 

Router IOS Version - 16.6

 

Please help. 

 

Regards,

Prem v. 

3 REPLIES 3

Re: Cisco H323 Gateway PRI Outgoing Call disconnect issue

Run "debug isdn q931" on the gateway, make a call and post the output.

 

Brandon

Re: Cisco H323 Gateway PRI Outgoing Call disconnect issue

Please find below. 

 

PAL_VOICE_GATEWAY(config)#logging console
PAL_VOICE_GATEWAY(config)#
*Jul 13 05:54:36.021: %SYS-5-LOG_CONFIG_CHANGE: Console logging: level debugging , xml disabled, filtering disabled
*Jul 13 05:54:43.874: ISDN Se0/1/0:15 Q931: Applying typeplan for sw-type 0x12 i s 0x0 0x0, Calling num 1291
*Jul 13 05:54:43.875: ISDN Se0/1/0:15 Q931: Sending SETUP callref = 0x008F call ID = 0x8010 switch = primary-net5 interface = User
*Jul 13 05:54:43.875: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8 callref = 0x008F
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839F
Exclusive, Channel 31
Calling Party Number i = 0x0081, '1291'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '9619623848'
Plan:Unknown, Type:Unknown
*Jul 13 05:54:43.927: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x 808F
Channel ID i = 0xA9839F
Exclusive, Channel 31
Progress Ind i = 0x8288 - In-band info or appropriate now available
*Jul 13 05:54:47.188: ISDN Se0/1/0:15 Q931: RX <- ALERTING pd = 8 callref = 0x8 08F
*Jul 13 05:54:47.852: ISDN Se0/1/0:15 Q931: RX <- SETUP pd = 8 callref = 0x016B
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98381
Exclusive, Channel 1
Calling Party Number i = 0x2181, '2271453419'
Plan:ISDN, Type:National
Called Party Number i = 0xC1, '1213'
Plan:ISDN, Type:Subscriber(local)
Sending Complete
*Jul 13 05:54:47.853: ISDN Se0/1/0:15 Q931: Received SETUP callref = 0x816B cal lID = 0x000E switch = primary-net5 interface = User
*Jul 13 05:54:47.856: ISDN Se0/1/0:15 SERROR: process_pri_simple: NO name in GTD
*Jul 13 05:54:47.856: ISDN Se0/1/0:15 Q931: Applying typeplan for sw-type 0x12 i s 0x2 0x1, Calling num 2271453419
*Jul 13 05:54:47.857: ISDN Se0/1/0:15 Q931: Sending SETUP callref = 0x0090 call ID = 0x8011 switch = primary-net5 interface = User
*Jul 13 05:54:47.857: ISDN Se0/1/0:15 Q931: TX -> CALL_PROC pd = 8 callref = 0x 816B
Channel ID i = 0xA98381
Exclusive, Channel 1
*Jul 13 05:54:47.857: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8 callref = 0x0090
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839E
Exclusive, Channel 30
Calling Party Number i = 0x2181, '2271453419'
Plan:ISDN, Type:National
Called Party Number i = 0xC1, '1213'
Plan:ISDN, Type:Subscriber(local)
*Jul 13 05:54:47.908: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x 8090
Channel ID i = 0xA9839E
Exclusive, Channel 30
Progress Ind i = 0x8288 - In-band info or appropriate now available
*Jul 13 05:54:47.912: ISDN Se0/1/0:15 SERROR: process_pri_simple: NO name in GTD
*Jul 13 05:54:47.912: ISDN Se0/1/0:15 Q931: TX -> PROGRESS pd = 8 callref = 0x8 16B
Progress Ind i = 0x8288 - In-band info or appropriate now available
*Jul 13 05:54:49.680: ISDN Se0/1/0:15 Q931: RX <- ALERTING pd = 8 callref = 0x8 090
*Jul 13 05:54:49.681: ISDN Se0/1/0:15 SERROR: process_pri_simple: NO name in GTD
*Jul 13 05:54:49.681: ISDN Se0/1/0:15 Q931: TX -> ALERTING pd = 8 callref = 0x8 16B
*Jul 13 05:54:49.888: ISDN Se0/1/0:15 Q931: RX <- CONNECT pd = 8 callref = 0x80 90
Channel ID i = 0xA9839E
Exclusive, Channel 30
*Jul 13 05:54:49.888: %ISDN-6-CONNECT: Interface Serial0/1/0:29 is now connected to 1213 N/A
*Jul 13 05:54:49.889: ISDN Se0/1/0:15 Q931: TX -> CONNECT_ACK pd = 8 callref = 0x0090
*Jul 13 05:54:49.893: ISDN Se0/1/0:15 SERROR: process_pri_simple: NO name in GTD
*Jul 13 05:54:49.893: ISDN Se0/1/0:15 Q931: TX -> CONNECT pd = 8 callref = 0x81 6B
*Jul 13 05:54:50.129: ISDN Se0/1/0:15 Q931: RX <- CONNECT_ACK pd = 8 callref = 0x016B
*Jul 13 05:54:50.130: %ISDN-6-CONNECT: Interface Serial0/1/0:0 is now connected to 1213 N/A
*Jul 13 05:54:51.520: ISDN Se0/1/0:15 Q931: RX <- CONNECT pd = 8 callref = 0x80 8F
Channel ID i = 0xA9839F
Exclusive, Channel 31
*Jul 13 05:54:51.521: %ISDN-6-CONNECT: Interface Serial0/1/0:30 is now connected to 9619623848 N/A
*Jul 13 05:54:51.521: ISDN Se0/1/0:15 Q931: TX -> CONNECT_ACK pd = 8 callref = 0x008F
*Jul 13 05:54:52.540: ISDN Se0/1/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0 x016B
Cause i = 0x8090 - Normal call clearing
Progress Ind i = 0x8288 - In-band info or appropriate now available
*Jul 13 05:54:52.541: %ISDN-6-DISCONNECT: Interface Serial0/1/0:0 disconnected from 2271453419 , call lasted 2 seconds
*Jul 13 05:54:52.541: ISDN Se0/1/0:15 Q931: call_disc: PI received in disconnect ; Postpone sending RELEASE for callid 0xE
*Jul 13 05:54:52.543: %ISDN-6-DISCONNECT: Interface Serial0/1/0:29 disconnected from 1213 , call lasted 2 seconds
*Jul 13 05:54:52.543: ISDN Se0/1/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x81 6B
*Jul 13 05:54:52.544: ISDN Se0/1/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0 x0090
Cause i = 0x8090 - Normal call clearing
*Jul 13 05:54:52.590: ISDN Se0/1/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x016B
*Jul 13 05:54:52.637: ISDN Se0/1/0:15 Q931: RX <- RELEASE pd = 8 callref = 0x80 90
Cause i = 0x8090 - Normal call clearing
*Jul 13 05:54:52.638: ISDN Se0/1/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x0090
*Jul 13 05:54:56.316: %ISDN-6-DISCONNECT: Interface Serial0/1/0:30 disconnected from 9619623848 , call lasted 4 seconds
*Jul 13 05:54:56.316: ISDN Se0/1/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0 x008F
Cause i = 0x80AF - Resource unavailable, unspecified
*Jul 13 05:54:56.399: ISDN Se0/1/0:15 Q931: RX <- RELEASE pd = 8 callref = 0x80 8F
Cause i = 0x80AF - Resource unavailable, unspecified
*Jul 13 05:54:56.400: ISDN Se0/1/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x008F

 

 

VIP Advisor

Re: Cisco H323 Gateway PRI Outgoing Call disconnect issue

has this worked before?  if so , what was changed to your knowledge>?

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