03-01-2019 05:20 AM
I tried to use the Cisco headsets 561/562 on Cisco IP phone type 8811 with the Y-cable. But they fail to work properly. Initial you get dial tone when activating the headset on the phone or audio when answering a call ut after about 10 seconds audio drops.
Seems you need to enable "Wireless HeadsetHookswitchControl" field but I cannot find this on the phone user/admin settings neither on the CME parameters...
Any hints to mae this working?
The latest phone firmware is being used: cmterm-88xx.12-5-1SR1-4.
Solved! Go to Solution.
03-07-2019 02:51 AM
Cisco Tac provided the solution:
You need to add "service phone ehookEnable 1" under the "telephony-service" to enable headsets on the CME reigstered phones.
03-03-2019 12:18 PM
03-07-2019 02:51 AM
Cisco Tac provided the solution:
You need to add "service phone ehookEnable 1" under the "telephony-service" to enable headsets on the CME reigstered phones.
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