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shellye
Beginner

Cisco IOS VoiceXML Script transfer to an Hunt pilot not working

Hello Everyone,

 

I am trying to activate a VoiceXML script on a Cisco 3925 router.

 

The script should be very simple - on an incoming call to 2233, the caller should hear a welcome prompt, then the call should be transferred to a hunt pilot number 2200.

We can hear the prompt but then the call gets disconnected with no transfer to the hunt pilot.

 

Call flow:

E1 PRI >> pots dial peer >> voip dial peer (service test) >> Hunt Pilot (2200) on the router

 

VoiceXML script:

<?xml version="1.0" encoding="UTF-8"?>
<vxml version="2.1">
<var name="DestNumber" expr="2200"/><!-- Variable used to store the destination number -->
<form id="Start">
<block>
<goto next="#Main"/>
</block>
</form>
<form id="Main">
<field name="welcome">
<prompt bargein="false" timeout="5s"><!-- This prompt is uninterruptable -->
<audio src="flash://welcome1.wav" caching="fast"/>
</prompt>
</field>
<block>
<goto next="#TransferToHunt"/>
</block>
</form>
<form id="TransferToHunt">
<transfer name="mycall" dest="2200" type="blind">
</transfer>
</form>
<form id="Disconnect">
<block>
<prompt timeout="5s">
<audio src="flash://all_busy.wav" caching="fast"/>
</prompt>
<disconnect/>
</block>
</form>
</vxml>

 

The following error appears:

*Jul 11 09:16:14.550: //-1//AFW_:/AFW_Util_CopyLegServiceCodeToCallInfoContainer: Service Code not available on Leg
*Jul 11 09:16:14.550: //-1//AFW_:/AFW_Util_CopyLegRouteCodeToCallInfoContainer: Route Code not available on Leg
*Jul 11 09:16:14.550: //-1//AFW_:/AFW_Util_GetTgCicValue: CIC Not found for tag(56)
*Jul 11 09:16:14.550: //379//CSPK:/C_CallSetup_Start: ControlInfo = 0x3A9B1AEC, callInfo = 0x3A959FA8, destination[0]=2233
*Jul 11 09:16:14.550: //379//CSPK:/C_CallSetup_Start: configured mode=rotary (1)
*Jul 11 09:16:14.550: //-1//Call:/AFW_CallSetup_New:
*Jul 11 09:16:14.550: //379//Call:/AFW_CallSetup_AddDest: 2233 index 0
*Jul 11 09:16:14.550: //379//Call:/AFW_CallSetup_SetIntWrkLeg:
*Jul 11 09:16:14.550: //379//Call:/AFW_M_CallSetup_Initiate:
*Jul 11 09:16:14.550: //-1//AFW_:/AFW_Util_CopyMLPPDataToCallInfoContainer: Voice MLPP not configured
*Jul 11 09:16:14.550: //379//Call:/CS_UpdateMLPPInfo: ServiceDomain:[none (0)] DomainIdentifier:[000000] PrecedenceLevel:[-1 (PRECEDENCE_LEVEL_NONE)] NormalizedPrecedence:[0 (INTERNAL_PRECEDENCE_0)] Preempt Hunt Not Set
*Jul 11 09:16:14.550: //379//Call:/CallSetupInitiate:
*Jul 11 09:16:14.550: //379//Call:/CS_Placecall:
*Jul 11 09:16:14.550: //379//Call:/CS_Placecall: this->controlInfo.orgTransferInfo =

*Jul 11 09:16:14.550: //379//Call:/CS_Placecall: called_num = 2233

*Jul 11 09:16:14.550: //379//Call:/setupHuntGroupInfo: set intWrkLeg id=379 hgTag=-1 oldhgTag=-1 bacd=0
*Jul 11 09:16:14.550: //379//Call:/CS_Placecall: enable reroute_ind intercept for reroutemode REDIRECT_ROTARY
*Jul 11 09:16:14.550: //-1//AFW_:/AFW_Util_CopyMLPPDataToCallInfoContainer: Voice MLPP not configured
*Jul 11 09:16:14.550: //379//Call:/CS_UpdateMLPPInfo: ServiceDomain:[none (0)] DomainIdentifier:[000000] PrecedenceLevel:[-1 (PRECEDENCE_LEVEL_NONE)] NormalizedPrecedence:[0 (INTERNAL_PRECEDENCE_0)] Preempt Hunt Not Set
*Jul 11 09:16:14.550: //-1//Dest:/AFW_Destination_New:
*Jul 11 09:16:14.554: //379//Call:/CS_Placecall: this-destination[destnum] = 2233

*Jul 11 09:16:14.554: //379//Dest:/AFW_Destination_AddDest:
*Jul 11 09:16:14.554: //379//Dest:/AFW_Destination_AddDest: destination = 2233
*Jul 11 09:16:14.554: //-1//Dest:/AFW_Destination_AddDest: adding destination "2233"
*Jul 11 09:16:14.554: //379//Dest:/AFW_Destination_SetIntWrkLeg: LEG[379 ][LEG_INCPROCEED(3)][Cause(0)]
*Jul 11 09:16:14.554: //379//Dest:/TermInterworking: current state IW_STATE_INIT, Keep IntWrkLeg
*Jul 11 09:16:14.554: //379//Dest:/DestSetIntWrkLeg:
*Jul 11 09:16:14.554: //379//Dest:/AFW_M_Destination_Initiate:
*Jul 11 09:16:14.554: //379//Dest:/AFW_M_Destination_Initiate: Outgoing guid : 79BC59F9.E15F11EB.801C74A0.2F469190
*Jul 11 09:16:14.554: Incoming_guid : 00000000.00000000.00000000.00000000
*Jul 11 09:16:14.554: //379//Dest:/AFW_M_Destination_Initiate: Outgoing gcid : 79BC59F9.E15F11EB.801C74A0.2F469190
*Jul 11 09:16:14.554: Incoming_gcid : 00000000.00000000.00000000.00000000
*Jul 11 09:16:14.554: //-1//AFW_:/AFW_Util_CopyMLPPDataToCallInfoContainer: Voice MLPP not configured
*Jul 11 09:16:14.554: //379//Dest:/DestSetupInitiate:
*Jul 11 09:16:14.554: //379//Dest:/DestLocalConsultHandoff: no local handoff, intwrk leg 23BEB464, consult id 3E3D1778
*Jul 11 09:16:14.554: //379//Dest:/DestNoForwardLocalCalls: Not a forwarded call. No restriction on forwarding calls
*Jul 11 09:16:14.554: //379//Dest:/DestAddRerouteSetupInfo:
*Jul 11 09:16:14.554: //379//Dest:/DestAddTransferSetupInfo:
*Jul 11 09:16:14.554: //379//Dest:/DestMatchDialPeer:
*Jul 11 09:16:14.554: //379//Dest:/DestMatchDialPeer: src carrier id:, tgt carrier id:
*Jul 11 09:16:14.554: //379//Dest:/DestQueuePeers: Matched peers:
*Jul 11 09:16:14.554: //379//Dest:/DestPeerItemUpdatePreemptInfo:
*Jul 11 09:16:14.554: //-1//Dest:/DestQueuePeers: 100
*Jul 11 09:16:14.554: //-1//Dest:/DestQueuePeers: , Total(1)
*Jul 11 09:16:14.554: //379//Dest:/DestDialPeerRotary:
*Jul 11 09:16:14.554: //379//Dest:/DestOutboundCallUsingPeer: dest(2233), numexpDest(2233), numDestDigits(4)
*Jul 11 09:16:14.554: //379//Dest:/DestOutboundCallUsingPeer: prefix(16.16.197), peer tag(100)
*Jul 11 09:16:14.554: //379//Dest:/DestUpdatePreemptSetupInfo:
*Jul 11 09:16:14.554: //379//Dest:/DestOutboundCallUsingPeer:
*Jul 11 09:16:14.554: Setting the forward option to call-forward unregistered
*Jul 11 09:16:14.554: //379//Dest:/DestDialPeerFilter:
*Jul 11 09:16:14.554: //379//Dest:/DestDialPeerFilter: Checking peer [100]
*Jul 11 09:16:14.554: //379//Dest:/DestPeerFilterRouteCode: Route Code not available in callInfo
*Jul 11 09:16:14.554: //379//Dest:/DestCheckTeleUnassBusy:
*Jul 11 09:16:14.554: //379//Dest:/DestHandleLPCOR:
*Jul 11 09:16:14.554: //379//Dest:/DestSetup:
*Jul 11 09:16:14.554: //379//Dest:/DestSetup: snrPeerCallID 0 intWrkLegID 379
*Jul 11 09:16:14.554: //379//Dest:/DestSetup: Destination setup success
*Jul 11 09:16:14.554: //379//Dest:/AFW_M_Destination_Initiate: attempting call to destination 2233
*Jul 11 09:16:14.554: //379//Call:/CS_Placecall: Call placed to 2233 index 0
*Jul 11 09:16:14.558: //379//Dest:/AFW_M_Destination_Action:
*Jul 11 09:16:14.558: //379//Dest:/AFW_Destination_Action:
*Jul 11 09:16:14.558: //379//Dest:/OB_FSM_Drive:
*Jul 11 09:16:14.558: //379//Dest:/OB_Setting_Proceeding:
*Jul 11 09:16:14.558: //379//Dest:/IW_FSM_Drive:
*Jul 11 09:16:14.558: //379//Dest:/IW_InitProc_Proceeding:
*Jul 11 09:16:14.558: //379//Dest:/DestIsEventNotified:
*Jul 11 09:16:14.558: //379//Dest:/DestComplete: peer #:100 IW State IW_STATE_INIT, OB State OB_STATE_SETTING
*Jul 11 09:16:14.586: //379//Dest:/AFW_M_Destination_Action:
*Jul 11 09:16:14.586: //379//Dest:/AFW_Destination_Action:
*Jul 11 09:16:14.586: //379//Dest:/OB_FSM_Drive:
*Jul 11 09:16:14.586: //379//Dest:/OB_Setting_Connect:
*Jul 11 09:16:14.586: //-1//Dest:/OB_Setting_Connect: no Connected Name
*Jul 11 09:16:14.586: //-1//Dest:/OB_Setting_Connect: cData.display_info=

*Jul 11 09:16:14.586: //379//Dest:/DestNotifySharedLnState: callid: 380, peer: 100
*Jul 11 09:16:14.586: //379//Dest:/DestNotifySharedLnState: Shared-Line NOT enabled!
*Jul 11 09:16:14.586: //379//Dest:/Handle_Connect_VHG_Auto_Logout: Update autologout ring no answer for call connect for hunt tag = 0
*Jul 11 09:16:14.586: //379//Dest:/IW_FSM_Drive:
*Jul 11 09:16:14.586: //379//Dest:/IW_InitProc_Connect:
*Jul 11 09:16:14.586: //379//Dest:/DestStartMediaNegotiation:
*Jul 11 09:16:14.586: //379//Dest:/DestStartMediaNegotiation: Interworking Leg does not need renegotiation
*Jul 11 09:16:14.586: //379//Dest:/DestIsEventNotified:
*Jul 11 09:16:14.586: //379//Dest:/DestComplete: peer #:100 IW State IW_STATE_CONNECT_CONFING, OB State OB_STATE_DONE
*Jul 11 09:16:14.590: //379//Call:/AFW_M_CallSetup_Action:
*Jul 11 09:16:14.590: //379//Call:/CS_Placecall_CallSignal:
*Jul 11 09:16:14.590: //379//Call:/CS_Placecall_CallSignal: Event notified to parent
*Jul 11 09:16:14.590: //379//Call:/CS_Complete: Can't complete
*Jul 11 09:16:14.590: //379//Dest:/AFW_M_Destination_Action:
*Jul 11 09:16:14.590: //379//Dest:/AFW_Destination_Action:
*Jul 11 09:16:14.590: //379//Dest:/IW_FSM_Drive:
*Jul 11 09:16:14.590: //379//Dest:/IW_ConnectConfing_CreateDone:
*Jul 11 09:16:14.590: //379//Dest:/IW_ConnectConfing_CreateDone: setupLeg.CallID=380,setupLeg->snrLegType=0
*Jul 11 09:16:14.590: //379//Dest:/DestUpdateDisplayInfo:
*Jul 11 09:16:14.590: //379//Dest:/DestComplete: peer #:100 IW State IW_STATE_DONE, OB State OB_STATE_DONE
*Jul 11 09:16:14.590: //379//Dest:/DestReturn: Destination Returning(ds_000 Status DEST_ACTIVE)
*Jul 11 09:16:14.590: //379//Dest:/AFW_M_Destination_EventPreProcess:
*Jul 11 09:16:14.590: //380/79BC59F9801C/Dest:/DestUpdateSuccessStats:
*Jul 11 09:16:14.590: //379//Call:/AFW_M_CallSetup_Action:
*Jul 11 09:16:14.590: //379//Call:/CS_Placecall_DestDone:
*Jul 11 09:16:14.590: //379//Call:/CS_Complete: CallSetup Returning(ls_000 Status CS_ACTIVE)
*Jul 11 09:16:14.590: //-1//Dest:HN00978048:/AFW_M_Destination_Free:
*Jul 11 09:16:14.590: //-1//Dest:HN00978048:/DestEmptyPreemptHoldQ:
*Jul 11 09:16:14.590: //379//Call:/AFW_M_CallSetup_EventPreProcess:
*Jul 11 09:16:14.590: //-1//Call:HN00978048:/AFW_M_CallSetup_Free:
*Jul 11 09:16:19.325: //381//MEDI:/C_MediaFork_Close: Media Fork Not avtive on Leg [381]
*Jul 11 09:16:19.325: //379//MEDI:/C_MediaFork_Close: Media Fork Not avtive on Leg [380]
*Jul 11 09:16:19.329: //379//MEDI:/C_MediaFork_Close: Media Fork Not avtive on Leg [379]

 

Dial-peer configuration:

dial-peer voice 100 voip
service test
destination-pattern 2233
session protocol sipv2
session target ipv4:172.16.16.197
incoming called-number 22..
dtmf-relay rtp-nte sip-notify
codec g711ulaw
no vad

 

dial-peer voice 200 pots
incoming called-number 2233
direct-inward-dial
port 0/1/0:15
forward-digits all

 

Your help will be very appreciated!

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