08-03-2011 06:17 AM - edited 03-16-2019 06:16 AM
HI, I have installed CISCO IP Communicator onto a user laptop and after first installation it worked fine.
now each time the user logs in and launches the app, the app opens but the display remains black and doent'nt show any text.
if i log onto the laptop as a different user the display shows fine.
i have reinstalled to see if it resolved with now luck.
Thanks
08-03-2011 03:26 PM
whats the version of OS hosting the CIPC ? whats the version of CIPC ?
can you right click the CIPC and select run as administrator ?
thanks
Haitham
09-11-2017 07:44 AM
I've the same issue. My display is always black.
I'm using Windows 7 64bit.
I'm admin and also started the tool with admin rights.
The version I'm using is 7.0.6.0.
09-11-2017 03:55 PM
7.0 is not supported on 64 bit systems:
you might need to bring it to 8.6 and run it in compatibility mode
09-11-2017 11:17 PM
That's interesting, because it was running before. I can download the version 8?
09-12-2017 01:14 AM
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