Cisco IP Phone 7945 showing Upgrading

[Syed Mohammed]

Hi,

I have cisco 7945 IP Phone. when I am connecting to any CME it is shows Upgrading. I did reset so many times, but no luck,it still shows "Upgrading" on phone display. Please advice.

[Tagir Temirgaliyev]

you need firmware files uploaded to cme. so phone will download these files

[Syed Mohammed]

Thank you for your reply.

Firmware files are uploaded and on the same CME another 7945 phones are registered.

[Tagir Temirgaliyev]

sh run

sh flas

sh ip dhcp bin

did this phone get ip address with option 150 ?

[Syed Mohammed]

No,phone did not get any IP. and I have check debugs logs I don't see any logs for this phone.

[Tagir Temirgaliyev]

if phone did not get any IP so I think to cisco tac

[Syed Mohammed]

okay.

Thank you.