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Enthusiast

Cisco IP Phone 8945 SCCP Call History Issue

Hello Group Members,

 

getting below issue on Cisco 8945 SCCP Phone

 

issue is that when looking into call log it is showing 150 enteries in side the dialed, received and missed call section.

 

when getting new call it is not updating in call log section of ip phone..

 

how an fix this issue or do have any way to auto delete call logs from Phone?

running latest version of firmware on 8945 sccp phone..

 

Warm Regard's
Amit Sahrma
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3 REPLIES 3
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VIP Collaborator

Re: Cisco IP Phone 8945 SCCP Call Log Issue

Hi there

 There is a known issue when the phones cant download the proper TFTP info. Please try enabling the Alternate TFTP or the below workaround

 IP phones not logging missed, placed, or received calls - CSCum10683

 Workaround:

Add an option 150 or 66 TFTP server on the DHCP server's scope for the subnet the phones are in or enable alternate TFTP on the phones and set a valid TFTP IP address.

 

Hope this helps!

Cheers
Rath!


***Please rate helpful posts***

 

Highlighted
Enthusiast

Re: Cisco IP Phone 8945 SCCP Call Log Issue

Hi Rath,

thanks for your updates, let me check these steps and update back if it works for me..
Warm Regard's
Amit Sahrma
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Enthusiast

Re: Cisco IP Phone 8945 SCCP Call Log Issue

Thanks for all members for support with their inputs including your experiences..
it is working fine and good to use it..
Warm Regard's
Amit Sahrma
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