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Beginner

cisco ip phone 9951 not detected

Hi
i have two cisco ip phones 9951 and i would like to activate vidéo call between them
i configured the tw phones on cucm 10.5
when i go to  phone  application + accessoires  i don't find cisco unified camera displayed 

how can i fix this issue

please find on the attached file the config of phones on cucm

4 REPLIES 4
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Hall of Fame Cisco Employee

If you go to the actual phone

If you go to the actual phone, can you see the camera listed in accessories??

Are you supplying enough energy to the phone to power up the camera??

HTH

java

if this helps, please rate
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Beginner

hithank you for your

hi

thank you for your answer

the camera still not dispalyed on accessories

the phone is powerd via switch HP POE

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do you use the cisco camera

do you use the cisco camera or did you attach a third party USB cam?

Eike
 

Advisor

please check the link if it

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