03-26-2015 07:28 AM - edited 03-18-2019 11:28 AM
Hello everyone,
I configured the IVR (vxml) script fo CME, for extension numbers. ("Welcome, for dial enter the short number of worker or wait for operator")
Then i did a test call from sip trunk to CME,
Calling-number with label: XXXX (XXXX)
Called-number: YYYY
Extension-number: ZZZZ
and it works fine, but the IP-phone (now this is test CIPC), displays:
Forwarding: XXXX (XXXX)
For: YYYYY
From: Unknown number.
Where:
XXXX (XXXX) - Calling number and Label.
YYYY - Multi-line shared phone number (company number)
Is there any way for configure correct, and minimal incoming displaying message?
For example:
Incoming call from: XXXXX
And no more
Thanks!
04-07-2015 12:54 AM
Hi,
U would need to create a translation pattern and strip off the digits that shouldn't be seen.
Thx
M
04-07-2015 01:28 AM
Hello,
Thank you.
But I operate Call Manager Express System.
I'll try to describe again:
When users forwarding or transfering calls to local destination. On the display on destinated phone we see "Forward:X To: Y By: Z", but I want to see just "From: X"
On the CUCM we have simple section with four checkboxes to do this: Image in the attachment.
But I can't find information about realizing this functionality on CME.
Thanks!
04-07-2015 02:26 AM
Oops, sry didn't see it through.......
u can implement by using Voice translation profiles....u can refer the below link and chk
http://www.cisco.com/c/en/us/support/docs/voice/call-routing-dial-plans/64020-number-voice-translation-profiles.html
Thx
M
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