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cisco ip phone not avalable; CME, Voice VLAN and a Data VLAN - problem

Hello,

I seeing a problem with an initial test deployment of IP Communicator SoftPhones in that the network is configured for a Voice VLAN and a Data VLAN

When I install a SoftPhone, VLAN data is active and ping is available to the TFTP address, and the Voice VLAN is not available also the address of the TFTP to the Voice VLAN is not active.
After the show ephone command does not have any information

However, when the IP Phone was configured only for 'ip dhcp pool Voice', worked well but the option 'Rings' and 'Background Images' was available only the basic version.

Where is the problem?
Maybe the problem with MS Loopback?

Robert

30 Replies 30

Are you using the CME as TFTP , if yes then you need to configure same in IPC as well...

Also you need to define  type CIPC in IPC phone config

ephone  4
 mac-address 0011.5555.666B
 paging-dn 45
 type CIPC>>>>>>>>>>>>>>>
 button  1:1 2:5 

Check this thread for mroe info.

https://supportforums.cisco.com/discussion/10122896/ip-communicator-cisco-call-manager-express