cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Community Helping Community

953
Views
0
Helpful
5
Replies
Highlighted
Beginner

Cisco IP Voice Media Streaming App

I just built a new 10.5 cluster.  In this cluster I have a publisher and a single subscriber.  If I use the CM Group that has only the publisher, or at least the publisher first, the annunciator and software conference bridge register fine.  If I change them to the CM Group where the subscriber is listed first then they remain unregistered.  I have checked and both servers are running the Cisco IP Voice Media Streaming App service.

 

This is the same configuration I am using on my 8.6.2 clusters, which are working.

5 REPLIES 5
Cisco Employee

You can try restarting the

You can try restarting the IPVMSA service on the subscriber first. If the media resources are still unregistered you can collect the detailed IPVMSA traces and they can be looked at for any errors related to these media resources. 

HTH

Manish

Beginner

I have tried restarting the

I have tried restarting the service and have even gone as far as to reboot the whole server.  No luck. 

 

How do I get the detailed traces?

Cisco Employee

You need to check the trace

You need to check the trace debug level from Cisco Unified serviceability > Trace configuration and collect it from RTMT after a restart of IPVMSA service

 

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/10124-cm-trace.html

HTH

Manish

Beginner

Hi Manish, Okay, so I have

Hi Manish,

 

Okay, so I have logged into the subscriber CM and I see the annunciators are registered there.  However, when I log back into the publisher, it still shows Unregistered.  Looks like I am having Db sync issues.  I'm going to open a TAC case.   Thanks for your help.

Beginner

I just found another post

I just found another post with the same problem and they reset the Cisco RIS Data Collector service to fix the problem.  This worked for me too.

CreatePlease to create content
Content for Community-Ad
FusionCharts will render here