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Cisco ipphone 6921 release automatically IP address

habouzyad
Level 1
Level 1

hi all,

I have a strange problem on the cisco ipphones.

The ipphones have already an ip address and registred on the CUCM. but they releases there ip address randomly and frequently !!!

After a while , the ipphones get anther ip address and register again.

Firstly i thought that may be the problem is the Firmware version used by the ipphones --> I tried many version but the problem stil exist.

 

The CUCM version is : 8.0.3

The LAN is a third party switchs ( hp).

 

Would you mind to help ?

 

thanks in advance

 

Regards

 

CHAM

 

 
1 Reply 1

Charles Hill
VIP Alumni
VIP Alumni

Is the phone grabbing an ip address from the same subnet everytime?

 

You can try setting the lease time to infinite.

 

See link below.

https://supportforums.cisco.com/discussion/12218921/cisco-ip-phone-6921-keep-displaying-ip-address-released

 

Hope this helps.

Please rate helpful posts.

Thanks.

 

 

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