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Cisco Jabber picture issue

waqas sardar
Level 1
Level 1

Hi Guys,

We cannot see the contact pictures on Cisco jabber. I have change ip address in photo configuration. Please check the attached configuration is fine ?

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

It looks "fine" but without know all of the config, there's no way to tell if that should actually work, you are the only one that knows that.

Try to browse to one of the pictures, and see if it works, also, take a look at a PRT to see what Jabber is doing, and if it can resolve properly the url to the image.

HTH

java

if this helps, please rate

Laith Ibrahim
Level 1
Level 1

You can try importing the the pictures from the AD using the binary object,

but you need to upload the pictured on the AD in the field: "thumbnailphoto"

It depends totally on your design,

This is a sample of config working for me in Jabber Desktop & Mobile:

-----------------------------------------------------------

<Directory>
    <ConnectionType>1</ConnectionType>
    <BusinessPhone>ipPhone</BusinessPhone>
    <OtherPhone>telephoneNumber</OtherPhone>
    <PhotoSource>thumbnailPhoto</PhotoSource>
    <DirectoryServerType>BDI</DirectoryServerType>
    <BDIPresenceDomain><Domain name></BDIPresenceDomain>
    <BDIPrimaryServerName><IP Address></BDIPrimaryServerName>
    <BDISearchBase1>dc=ctelecoms,dc=com,dc=sa</BDISearchBase1>
    <BDIConnectionUsername><Username></BDIConnectionUsername>
    <BDIConnectionPassword><Password></BDIConnectionPassword>
    <BDIPhotoUriSubstitutionEnabled>True</BDIPhotoUriSubstitutionEnabled>
    <BDIPhotoUriSubstitutionToken>sAMAccountName</BDIPhotoUriSubstitutionToken>
  </Directory>

-----------------------------------------------------------