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Replies

Cisco Jabber

chingkiatlee
Level 1
Level 1

Hi All,

Anyone facing the issue that the Jabber for Windows will display missed call in the calls history even thought the call has accepted by deskphone?

thank you.

1 Accepted Solution

Accepted Solutions

clileikis
Level 7
Level 7

Hi CK,

Appears to be this caveat:

CSCud98014 - Jabber Windows 9.1 shows a missed call when answered at desk phone

Description

Symptom:
Cisco Jabber for Windows 9.1.1 Conversation History shows a missed call, when Jabber is controlling the software phone and the user answered the call with the
desk phone.
Conditions:
Software and desk phone are sharing the line.
Workaround:
There is no work around.

HTH,

Chris

Please rate helpful posts

View solution in original post

2 Replies 2

clileikis
Level 7
Level 7

Hi CK,

Appears to be this caveat:

CSCud98014 - Jabber Windows 9.1 shows a missed call when answered at desk phone

Description

Symptom:
Cisco Jabber for Windows 9.1.1 Conversation History shows a missed call, when Jabber is controlling the software phone and the user answered the call with the
desk phone.
Conditions:
Software and desk phone are sharing the line.
Workaround:
There is no work around.

HTH,

Chris

Please rate helpful posts

Thank you Chris.