Cisco KEM on CME -8861

[abdul rasheed]

Dear All,

I have a CME with version 12.1 and I have configured the expansion module connected to 8861 IP Phone. 

the following is my configuration.

voice register pool 100
busy-trigger-per-button 2
id mac 0056.2B04.D4EE
type 8861 addon 1 CKEM
number 1 dn 100
template 10
cor incoming CSS-INTERNATIONAL default
dtmf-relay rtp-nte
voice-class codec 10
username User100 password 4800
no vad
speed-dial 1 4806 label "Jing"

voice register template 10
button-layout 1 line
button-layout 2-40 speed-dial
softkeys hold Resume Newcall
softkeys idle Newcall Redial Pickup Cfwdall DND
softkeys ringIn Answer DND
softkeys seized Redial Endcall Pickup Cfwdall
softkeys connected Endcall Hold Trnsfer Park Confrn
softkeys remote-in-use cBarge Newcall

The KEM is not powering up and we get a message while the phone is starting "Accessory Added:  The phone is not set for the expansion module". Am I missing something in the configuration ? 

[Carlo Poggiarelli]

Hi Abdul,

under voice register global did you issue the command “create profiles”?

Please let me know

Carlo

[abdul rasheed]

Hello Carlo,

Thank you for your quick response.

Yes, I have issued "no create profile and create profile"

Still no luck. 

[abdul rasheed]

Any help on this?