Cisco Messaging Interface - Service Status DOWN

[f.kirstein]

We upgraded from CM 4.2 to 7.0(1). Everything looks like it's working okay except we're getting Cristical Service Down messages in RTMT - Service Status is down, Cisco Messaging Interface. Alerts are popping up almost every minute. Any ideas where to start looking?

[Jaime Valencia]

are you using a legacy VM integration???

if not, then there's nothing to worry about as that service if for that purpose

HTH

java

if this helps, please rate

[f.kirstein]

As long as Unity isn't considered a legacy VM app. Can I disable this service?

Thank you.

[Jaime Valencia · Accepted solution]

legacy meaning an SMDI integration. Unity is SCCP or SIP, doesn't need at all the CMI service

HTH

java

if this helps, please rate

[f.kirstein]

Thank you.