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EU UC Support
Enthusiast

Cisco PD Error: Click Directories Button twice on 7960 Handset

Hi all,

I have a problem with Personal Directory on a 8.0.3.21900-8

When a user try to use personal directory on the 7960 phone(firmware  P00308010200 ) he is prompted to pass userid and pin

but after this the phone gives the error 'click directory button twice'.Please find the error Image

I tried to configure the Personal directory as standard IP phone service But the message appearred requesting.

This issue doesnot appear on any other handset.Has any one come across this issue could it be a Bug on 7960 firmware

Thanks

Zafar

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