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cisco phone 7942

sultantzahir
Level 1
Level 1

Hi 

i need help with cisco phone 7942 , awe 2 phone that get down and when i replace them they get ip address 

exmaple when i do :

 #show ephone registered

ephone-41[40] Mac:xxx.xxxx.8C76 TCP socket:[4] activeLine:0 whisperLine:0 REGISTERED in SCCP ver 17/12 max_streams=5

mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:9

IP:10.110.250.61 13584 7942  keepalive 114 max_line 2 available_line 2 DnD

Preferred Codec: g711ulaw

but i can't make call and he don't have extension .

Version 7.1
Cisco Unified Communications Manager Express

please can someone show me to configu the phone .

thank you 

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

If you have other phones configured, you can use those as examples, have you already reviewed the configuration guide?

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmebasic.html

HTH

java

if this helps, please rate

Hi Jaime ,

i saw configuration guide , but what i don't understand that the phone get register but when i try to make call like dial 9XXXX i don't hear nothing , its the first time i work with cisco ip phones .

thank you