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Cisco Phones - 2800 series

I am trying to login to update some phones. I am using the link http://192.168.20.1/telephony_service.html. Username root and using the password I have used in the past. Nothing has changed and I have never had any issues. 

I am now getting a message:  level_15 or view_access and it wont let me login. I have also received this message: http://192.168.20.1 is requesting your username and password. The site says: “its_access”.


Any ideas?

 

Thanks,

Baze

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