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Cisco Phones are Hanging and keeps stucking

   Users are complaining that Cisco Phones are hanging, when calling internally and externally, means it stuck for two seconds before calling or doing any action.But when i checked the call manager all the services are Active and running.

What  is the root cause of the issue. In future if same problem occurs how to avoid it.

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Cisco Phones are Hanging and keeps stucking

What phone models and CUCM is it?

Voice CCIE #37771
Beginner

Cisco Phones are Hanging and keeps stucking

We have  Cisco Unified CM Administration System version: 6.1.2.1000-13 and  Cisco Ip Phones 7920, 7921 and 7945. 

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