Cisco Prime Collaboration Deployment - Not able to mount NFS

Roberto Alvarez Perez · ‎11-07-2014

Hi everybody,

We are trying to add an ESXi server to the PCD, but we are unable to succeed due to an error while mounting the NFS unit.

We get the following message:

"Failed to mount Cisco Prime Collaboration Deployments export as NFS store to the ESXi Host"

In the PCD we obtain the followings logs I attach the file.

We are using a VMware vSphere Enterprise Edition

The ESXi, has the VMkernel port map to a different subnet that the management subnet.

VMkernel: 10.11.202.75

VMmanagement: 10.11.200.75

To Add the ESXi host we are attacking the 10.11.200.75. Someone knows if the VMkernel must be in the same subnet for the NFS to mount?

2014-11-07 14:17:26,711 WARN [pool-1-thread-18] validation.ESXiValidation.isDSinESXiHost - Datastore PCD_NFS is NOT connected to ESXi Host 10.11.200.75
2014-11-07 14:17:57,585 ERROR [pool-1-thread-18] custom.PreESXiHostCreate.call - failed to mount ucmap nfs

Thanks in advance.

Roberto Alvarez Perez · ‎11-27-2014

Hi everybody,

Finally it turns it was a problem with the ASA. We apply a predefined rule in the ASA to allow NFS. We discover that the rule was not correctly defined, after creating a specific rule everything work just fine.