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Cisco RTMT Hunt Lists - not showing MembersAvailable

Jay Jo
Level 1
Level 1

Hello,

I want to monitor Available Members from Hunt List. I go to in RTMT to Performance-Hunt Lists-MembersAvailable but I always get 0, even if there are agents that are loged in.

Does someone know, how to resolve this?

2 Replies 2

Jay Jo
Level 1
Level 1

RTMT.JPG

Instead of Available Members from the Hunt List category, monitor the parameter "Line Group Members Available" from the "Cisco Hunt Pilots" category.

Maren