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Cisco RTMT Hunt Lists - not showing MembersAvailable

Jay Jo
Beginner
Beginner

Hello,

I want to monitor Available Members from Hunt List. I go to in RTMT to Performance-Hunt Lists-MembersAvailable but I always get 0, even if there are agents that are loged in.

Does someone know, how to resolve this?

2 Replies 2

Jay Jo
Beginner
Beginner

RTMT.JPG

Maren Mahoney
VIP Advocate VIP Advocate
VIP Advocate

Instead of Available Members from the Hunt List category, monitor the parameter "Line Group Members Available" from the "Cisco Hunt Pilots" category.

Maren

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