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Cisco TelePresence SX20 register UCM problem

Hi,

We have a problem when we registering device to CUCM.

ERROR: Provisioning Status

Provisioning failed: Endpoint LSC does not match LSC on the CUCM and no upgrade CAPF operation is pending

I'm referring to this document;
http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/codec-c-series/tc6/administration_guide/administering_endpoints_running_tc6_on_ucm911.pdf

Can anyone help?

Thanks.

2 REPLIES 2
Manish Gogna
Cisco Employee

Hi,

You can try the following: 

Go to the Web-Interface of the SX20 codec and turn off the provisioning.

==============  

Then go to CUCM>>Certification Authority Proxy Function (CAPF) Information>>Certificate OperationRequired Field:INSTALL/UPGRADE Authentication ModeRequired FielD>>By null string.

Apply config.

============== Go to the Web-Interface of the SX20 codec, turn on provisioning and Restart the codec.

You may also try changing from TLS to TCP and test the Codec.

Manish

- Do rate helpful posts -

Sorry but there is no option field here; (Certificate OperationRequired Field:INSTALL/UPGRADE Authentication ModeRequired FielD)

Cisco Certificate Authority Proxy Function (Active) Parameters on server 192.x.x.x (Active)

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Parameter Name Parameter Value Suggested Value
 
 
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