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Cisco UC560 and Bria Message Waiting Indicator

cmsmith
Level 1
Level 1

I am attempting to get Bria iOS working with my Cisco UC560.  MWI relay on the CME is not forwarding the message envelope to my SIP clients? The CUE sends the envelope (unsolicited) to the CME, the CME forwards the message (sub-notify) to the client, but does not send the whole envelope (only get Message-Waiting, don't get the counts)?  Any ideas on how to make this work?

se-10-1-10-1# show software versions
Cisco Unity Express version (8.6.5)
Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2011 by Cisco Systems, Inc.

Components:

 - TimeCardView version  8.6.5
 - PhoneConnect version  7.0.0
 - CUE Voicemail Language Support version  8.6.5
 - Monitor Agent version  7.0.0
 - Madrox Multi-app Support version  8.6.5

debug ccsip messages attached.

001312: Sep 9 06:04:04.004: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
NOTIFY sip:1099@10.1.10.2:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 10.1.10.1:5060;branch=z9hG4bKoWiY0Gj8d9aiFfIasvwy5g~~60
Max-Forwards: 70
To: <sip:1099@10.1.10.2:5060>
From: <sip:1099@10.1.10.1:5060>;tag=ds7332e624
Call-ID: da19caf-1158@sip:1099@10.1.10.1:5060
CSeq: 1 NOTIFY
Content-Length: 111
Contact: <sip:1099@10.1.10.1:5060>
Content-Type: application/simple-message-summary
Event: message-summary

Messages-Waiting: yes
Message-Account: sip:1099@10.1.10.1
Voice-Message: 12/0 (2/0)
Fax-Message: 0/0 (0/0)

001313: Sep 9 06:04:04.008: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.1.10.1:5060;branch=z9hG4bKoWiY0Gj8d9aiFfIasvwy5g~~60
From: <sip:1099@10.1.10.1:5060>;tag=ds7332e624
To: <sip:1099@10.1.10.2:5060>;tag=17F19BC-541
Date: Wed, 09 Sep 2015 06:04:04 GMT
Call-ID: da19caf-1158@sip:1099@10.1.10.1:5060
CSeq: 1 NOTIFY
Content-Length: 0


001314: Sep 9 06:04:04.008: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
NOTIFY sip:1099@192.168.96.190:56011;transport=udp SIP/2.0
Via: SIP/2.0/UDP 192.168.96.235:5060;branch=z9hG4bK4A324
From: <sip:1099@192.168.96.235>;tag=17F19C0-15BD
To: <sip:1099@192.168.96.190>
Call-ID: 684CEA67-55EF11E5-805EEB38-EA642080@192.168.96.235
CSeq: 101 NOTIFY
Max-Forwards: 70
Date: Wed, 09 Sep 2015 06:04:04 GMT
User-Agent: Cisco-SIPGateway/IOS-12.x
Event: message-summary
Subscription-State: active
Contact: <sip:1099@192.168.96.235:5060>
Content-Type: application/simple-message-summary
Content-Length: 23

Messages-Waiting: yes

001315: Sep 9 06:04:04.184: //0/000000000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 192.168.96.235:5060;branch=z9hG4bK4A324
Contact: <sip:192.168.96.190:56011>
To: <sip:1099@192.168.96.190>;tag=b6df1e3c
From: <sip:1099@192.168.96.235>;tag=17F19C0-15BD
Call-ID: 684CEA67-55EF11E5-805EEB38-EA642080@192.168.96.235
CSeq: 101 NOTIFY
User-Agent: Bria iOS release 3.4.2 stamp 31350
Content-Length: 0

1 Reply 1

lorenz84gDD
Level 1
Level 1

you have to flag the option in the CUE module web interface

furthermore in order for the MWIs to work you should configure the mwi-server like described as the below link:

http://www.cisco.com/c/en/us/td/docs/ios-xml/ios/voice/sip/configuration/12-4t/sip-12-4t-book/voi-sip-mwi.html#GUID-7CEDD7B7-9124-4964-AE08-DC10390CD58B

------- have a look to my blog lgrconsulting.com