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Cisco UDS on CUCM 8.6.1.20000-1

Hi all,

I want to incorporate Directory Search on windows jabber without AD, I already Did it, using the UDS service on cisco, I've reading about this, It says this is only available en version 8.6.2+, I have that versión in my lab, but in production I haver the version 8.6.1.20000-1,

And on thar version (production) I haven´t installed presence yet,.

PLEASE! Tell me it works on 8.6.1.20000-1,

If it doest, could you please adviseme how to do an smooth and transparent upgrade to 8.6.2?

I hope it works please.

Thanks

References:

https://wiklunds.wordpress.com/2012/04/23/setting-up-cisco-jabber-for-windows/

THANKS!

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

No, it doesn't

Cisco Unified Communications Manager User  Data Service UDS  is supported on Cisco Unified Communications  Manager version 8.6.2 or later.

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/jabber/Windows/9_0_1/b_jabber_win_icg_chapter_01000.html

You can go to any 8.6(2) releases from your version, just follow regular upgrade steps.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

5 Replies 5

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

No, it doesn't

Cisco Unified Communications Manager User  Data Service UDS  is supported on Cisco Unified Communications  Manager version 8.6.2 or later.

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/jabber/Windows/9_0_1/b_jabber_win_icg_chapter_01000.html

You can go to any 8.6(2) releases from your version, just follow regular upgrade steps.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

I didn't want to hear that answer, but thankyou any way.

I am going to install CUCM 8.6.1 n my lab hoping cisco is worng, I've alaready found incorrect documentation con cisco's site concerning support and capabilities features.

I'll tell you later,

Regards.

There's no error and I know for a fact it's not there, the service just doesn't exist on 8.6(1)X

System version: 8.6.1.10000-14

Cisco Trust Verification Service[STARTED]

Cisco UXL Web Service[STARTED]

Host Resources Agent[STARTED]

System version: 8.6.2.20000-2

Cisco Trust Verification Service[STARTED]

Cisco Unified Mobile Voice Access Service[STARTED]

Cisco User Data Services[STARTED]

Host Resources Agent[STARTED]

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Hi javalenc, Thanks for your post, and the way to verify that.

<<>>

admin:show version active

Active Master Version: 8.6.1.20000-1

Active Version Installed Software Options:

localeinstaller

admin:utils service list

Requesting service status, please wait...

<>

Cisco Trace Collection Service[STARTED]

Cisco Trace Collection Servlet[STARTED]

Cisco Trust Verification Service[STARTED]

Cisco UXL Web Service[STARTED]

Cisco User Data Services[STARTED]  <<-

Host Resources Agent[STARTED]

MIB2 Agent[STARTED]

Platform SOAP Services[STARTED]

SNMP Master Agent[STARTED]

<>

I think this is my lucy day! isn't it?

Reggards.

Services comparation (sorted)

Services Active Master Version: 8.6.1.20000-1Services Active Master Version: 8.6.2.20000-2
>> Return code = 0>> Return code = 0
A Cisco DB   Replicator[STARTED]A Cisco DB Replicator[STARTED]
A Cisco DB[STARTED]A Cisco DB[STARTED]
Cisco AMC Service[STARTED]Cisco AMC Service[STARTED]
Cisco Audit Event   Service[STARTED]Cisco Audit Event Service[STARTED]
Cisco AXL Web   Service[STARTED]Cisco AXL Web Service[STARTED]
Cisco Bulk Provisioning   Service[STARTED]Cisco Bulk Provisioning Service[STARTED]
Cisco CallManager   Admin[STARTED]Cisco CallManager Admin[STARTED]
Cisco CallManager Cisco IP   Phone Services[STARTED]Cisco CallManager Cisco IP Phone   Services[STARTED]
Cisco CallManager Personal   Directory[STARTED]Cisco CallManager Personal Directory[STARTED]
Cisco CallManager   Serviceability RTMT[STARTED]Cisco CallManager Serviceability RTMT[STARTED]
Cisco CallManager   Serviceability[STARTED]Cisco CallManager Serviceability[STARTED]
Cisco CallManager SNMP   Service[STOPPED] Service Not   Activated Cisco CallManager SNMP Service[STARTED]
Cisco CallManager[STARTED]Cisco CallManager[STARTED]
Cisco CAR DB[STARTED]Cisco CAR DB[STARTED]
Cisco CAR Scheduler[STARTED]Cisco CAR Scheduler[STARTED]
Cisco CAR Web   Service[STARTED]Cisco CAR Web Service[STARTED]
Cisco CDP Agent[STARTED]Cisco CDP Agent[STARTED]
Cisco CDP[STARTED]Cisco CDP[STARTED]
Cisco CDR Agent[STARTED]Cisco CDR Agent[STARTED]
Cisco CDR Repository   Manager[STARTED]Cisco CDR Repository Manager[STARTED]
Cisco Certificate Authority   Proxy Function[STOPPED] Service Not   Activated Cisco Certificate Authority Proxy   Function[STARTED]
Cisco Certificate Change   Notification[STARTED]Cisco Certificate Change Notification[STARTED]
Cisco Certificate Expiry   Monitor[STARTED]Cisco Certificate Expiry Monitor[STARTED]
Cisco Change Credential   Application[STARTED]Cisco Change Credential Application[STARTED]
Cisco CTIManager[STARTED]Cisco CTIManager[STARTED]
Cisco CTL   Provider[STOPPED] Service Not   Activated Cisco CTL Provider[STARTED]
Cisco Database Layer   Monitor[STARTED]Cisco Database Layer Monitor[STARTED]
Cisco DHCP Monitor   Service[STOPPED] Service Not   Activated Cisco DHCP Monitor Service[STOPPED] Service Not Activated
Cisco Dialed Number Analyzer   Server[STARTED]Cisco Dialed Number Analyzer Server[STARTED]
Cisco Dialed Number   Analyzer[STARTED]Cisco Dialed Number Analyzer[STARTED]
Cisco DirSync[STOPPED] Service Not Activated Cisco DirSync[STARTED]
Cisco DRF Local[STARTED]Cisco DRF Local[STARTED]
Cisco DRF Master[STARTED]Cisco DRF Master[STARTED]
Cisco Extended   Functions[STARTED]Cisco Extended Functions[STARTED]
Cisco Extension Mobility   Application[STARTED]Cisco Extension Mobility Application[STARTED]
Cisco Extension   Mobility[STARTED]Cisco Extension Mobility[STARTED]
Cisco IP Manager   Assistant[STARTED]Cisco IP Manager Assistant[STARTED]
Cisco IP Voice Media   Streaming App[STOPPED] Service Not   Activated Cisco IP Voice Media Streaming App[STARTED]
Cisco License   Manager[STARTED]Cisco License Manager[STARTED]
Cisco Log Partition   Monitoring Tool[STARTED]Cisco Log Partition Monitoring Tool[STARTED]
Cisco Messaging   Interface[STOPPED] Service Not   Activated Cisco Messaging Interface[STOPPED] Component is not running
Cisco RIS Data   Collector[STARTED]Cisco RIS Data Collector[STARTED]
Cisco RTMT Reporter   Servlet[STARTED]Cisco RTMT Reporter Servlet[STARTED]
Cisco Serviceability   Reporter[STARTED]Cisco Serviceability Reporter[STARTED]
Cisco SOAP - CallRecord   Service[STARTED]Cisco SOAP - CallRecord Service[STARTED]
Cisco SOAP - CDRonDemand   Service[STARTED]Cisco SOAP - CDRonDemand Service[STARTED]
Cisco Syslog Agent[STARTED]Cisco Syslog Agent[STARTED]
Cisco TAPS   Service[STOPPED] Service Not   Activated Cisco TAPS Service[STARTED]
Cisco Tftp[STARTED]Cisco Tftp[STARTED]
Cisco Tomcat Stats   Servlet[STARTED]Cisco Tomcat Stats Servlet[STARTED]
Cisco Tomcat[STARTED]Cisco Tomcat[STARTED]
Cisco Trace Collection   Service[STARTED]Cisco Trace Collection Service[STARTED]
Cisco Trace Collection   Servlet[STARTED]Cisco Trace Collection Servlet[STARTED]
Cisco Trust Verification   Service[STARTED]Cisco Trust Verification Service[STARTED]
Cisco Unified Mobile Voice   Access Service[STOPPED] Service Not   Activated Cisco Unified Mobile Voice Access   Service[STARTED]
Cisco User Data   Services[STARTED]Cisco User Data Services[STARTED]
Cisco UXL Web   Service[STARTED]Cisco UXL Web Service[STARTED]
Cisco WebDialer Web   Service[STOPPED] Service Not   Activated Cisco WebDialer Web Service[STARTED]
Cluster Manager [STARTED]Cluster Manager [STARTED]
Getting list of all servicesGetting list of all services
Host Resources   Agent[STARTED]Host Resources Agent[STARTED]
MIB2 Agent[STARTED]MIB2 Agent[STARTED]
Platform SOAP   Services[STARTED]Platform SOAP Services[STARTED]
Service Manager is runningService Manager is running
SNMP Master Agent[STARTED]SNMP Master Agent[STARTED]
SOAP - Diagnostic Portal   Database Service[STARTED]SOAP - Diagnostic Portal Database   Service[STARTED]
SOAP -Log Collection   APIs[STARTED]SOAP -Log Collection APIs[STARTED]
SOAP -Performance Monitoring   APIs[STARTED]SOAP -Performance Monitoring APIs[STARTED]
SOAP -Real-Time Service   APIs[STARTED]SOAP -Real-Time Service APIs[STARTED]
System Application   Agent[STARTED]System Application Agent[STARTED]
System SSH [STARTED]System SSH [STARTED]

                                                                                                                                                                                                                                                                                                                                                                                                                                                     
Column1Column1
>> Return code = 0>> Return code = 0
A Cisco DB   Replicator[STARTED]A Cisco DB Replicator[STARTED]
A Cisco DB[STARTED]A Cisco DB[STARTED]
Cisco AMC Service[STARTED]Cisco AMC Service[STARTED]
Cisco Audit Event   Service[STARTED]Cisco Audit Event Service[STARTED]
Cisco AXL Web   Service[STARTED]Cisco AXL Web Service[STARTED]
Cisco Bulk Provisioning   Service[STARTED]Cisco Bulk Provisioning Service[STARTED]
Cisco CallManager   Admin[STARTED]Cisco CallManager Admin[STARTED]
Cisco CallManager Cisco IP   Phone Services[STARTED]Cisco CallManager Cisco IP Phone   Services[STARTED]
Cisco CallManager Personal   Directory[STARTED]Cisco CallManager Personal Directory[STARTED]
Cisco CallManager   Serviceability RTMT[STARTED]Cisco CallManager Serviceability RTMT[STARTED]
Cisco CallManager   Serviceability[STARTED]Cisco CallManager Serviceability[STARTED]
Cisco CallManager SNMP   Service[STOPPED]  Service Not   ActivatedCisco CallManager SNMP Service[STARTED]
Cisco CallManager[STARTED]Cisco CallManager[STARTED]
Cisco CAR DB[STARTED]Cisco CAR DB[STARTED]
Cisco CAR Scheduler[STARTED]Cisco CAR Scheduler[STARTED]
Cisco CAR Web   Service[STARTED]Cisco CAR Web Service[STARTED]
Cisco CDP Agent[STARTED]Cisco CDP Agent[STARTED]
Cisco CDP[STARTED]Cisco CDP[STARTED]
Cisco CDR Agent[STARTED]Cisco CDR Agent[STARTED]
Cisco CDR Repository   Manager[STARTED]Cisco CDR Repository Manager[STARTED]
Cisco Certificate Authority   Proxy Function[STOPPED]  Service Not   ActivatedCisco Certificate Authority Proxy   Function[STARTED]
Cisco Certificate Change   Notification[STARTED]Cisco Certificate Change Notification[STARTED]
Cisco Certificate Expiry   Monitor[STARTED]Cisco Certificate Expiry Monitor[STARTED]
Cisco Change Credential   Application[STARTED]Cisco Change Credential Application[STARTED]
Cisco CTIManager[STARTED]Cisco CTIManager[STARTED]
Cisco CTL   Provider[STOPPED]  Service Not   ActivatedCisco CTL Provider[STARTED]
Cisco Database Layer   Monitor[STARTED]Cisco Database Layer Monitor[STARTED]
Cisco DHCP Monitor   Service[STOPPED]  Service Not   ActivatedCisco DHCP Monitor Service[STOPPED]  Service Not Activated
Cisco Dialed Number Analyzer   Server[STARTED]Cisco Dialed Number Analyzer Server[STARTED]
Cisco Dialed Number   Analyzer[STARTED]Cisco Dialed Number Analyzer[STARTED]
Cisco DirSync[STOPPED]  Service Not ActivatedCisco DirSync[STARTED]
Cisco DRF Local[STARTED]Cisco DRF Local[STARTED]
Cisco DRF Master[STARTED]Cisco DRF Master[STARTED]
Cisco Extended   Functions[STARTED]Cisco Extended Functions[STARTED]
Cisco Extension Mobility   Application[STARTED]Cisco Extension Mobility Application[STARTED]
Cisco Extension   Mobility[STARTED]Cisco Extension Mobility[STARTED]
Cisco IP Manager   Assistant[STARTED]Cisco IP Manager Assistant[STARTED]
Cisco IP Voice Media   Streaming App[STOPPED]  Service Not   ActivatedCisco IP Voice Media Streaming App[STARTED]
Cisco License   Manager[STARTED]Cisco License Manager[STARTED]
Cisco Log Partition   Monitoring Tool[STARTED]Cisco Log Partition Monitoring Tool[STARTED]
Cisco Messaging   Interface[STOPPED]  Service Not   ActivatedCisco Messaging Interface[STOPPED]  Component is not running
Cisco RIS Data   Collector[STARTED]Cisco RIS Data Collector[STARTED]
Cisco RTMT Reporter   Servlet[STARTED]Cisco RTMT Reporter Servlet[STARTED]
Cisco Serviceability   Reporter[STARTED]Cisco Serviceability Reporter[STARTED]
Cisco SOAP - CallRecord   Service[STARTED]Cisco SOAP - CallRecord Service[STARTED]
Cisco SOAP - CDRonDemand   Service[STARTED]Cisco SOAP - CDRonDemand Service[STARTED]
Cisco Syslog Agent[STARTED]Cisco Syslog Agent[STARTED]
Cisco TAPS   Service[STOPPED]  Service Not   ActivatedCisco TAPS Service[STARTED]
Cisco Tftp[STARTED]Cisco Tftp[STARTED]
Cisco Tomcat Stats   Servlet[STARTED]Cisco Tomcat Stats Servlet[STARTED]
Cisco Tomcat[STARTED]Cisco Tomcat[STARTED]
Cisco Trace Collection   Service[STARTED]Cisco Trace Collection Service[STARTED]
Cisco Trace Collection   Servlet[STARTED]Cisco Trace Collection Servlet[STARTED]
Cisco Trust Verification   Service[STARTED]Cisco Trust Verification Service[STARTED]
Cisco Unified Mobile Voice   Access Service[STOPPED]  Service Not   ActivatedCisco Unified Mobile Voice Access   Service[STARTED]
Cisco User Data   Services[STARTED]Cisco User Data Services[STARTED]
Cisco UXL Web   Service[STARTED]Cisco UXL Web Service[STARTED]
Cisco WebDialer Web   Service[STOPPED]  Service Not   ActivatedCisco WebDialer Web Service[STARTED]
Cluster Manager [STARTED]Cluster Manager [STARTED]
Getting list of all servicesGetting list of all services
Host Resources   Agent[STARTED]Host Resources Agent[STARTED]
MIB2 Agent[STARTED]MIB2 Agent[STARTED]
Platform SOAP   Services[STARTED]Platform SOAP Services[STARTED]
Service Manager is runningService Manager is running
SNMP Master Agent[STARTED]SNMP Master Agent[STARTED]
SOAP - Diagnostic Portal   Database Service[STARTED]SOAP - Diagnostic Portal Database   Service[STARTED]
SOAP -Log Collection   APIs[STARTED]SOAP -Log Collection APIs[STARTED]
SOAP -Performance Monitoring   APIs[STARTED]SOAP -Performance Monitoring APIs[STARTED]
SOAP -Real-Time Service   APIs[STARTED]SOAP -Real-Time Service APIs[STARTED]
System Application   Agent[STARTED]System Application Agent[STARTED]
System SSH [STARTED]System SSH [STARTED]

Interesting, problem remains, that after reviewing plenty of jabber documentation, videos and training, I haven't find a single reference for this being supported on anything previous to CUCM 8.6(2).

And I'm watching a training video on directory integration this very moment and they always mention 8.6(2)+

You're free to try, it but I'm truly sorry to tell you, it won't be supported by us.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
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