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Cisco Unified Communications Manager Administration 6.0.1... logs??

thefranmaneds
Level 1
Level 1

I am playing around with 6.0.1 in the lab and I am not having any luck. I have it up and run but I can't get my 7970 to register. I can ping the phone from CCM and my DHCP option 150 is point to the CCM (dhcp for the phone is being hand out from the router)but it is a no go. Once I enabled the TFTP service my phone upgraded from the version it was using with my callmanger express lab to CCM6's version. It still doesn't register, just has the spinning clock thing. I even added the phone manually to CCM6. My first goal was to check the logs to see what errors I am getting to run down the problem. I'll be damn if I can find any logs though. So where are the logs hiding? Thanks

-edit I am running SCCP on the phone...

3 Replies 3

Adrian Saavedra
Level 7
Level 7

Hi friend,

Did you check your CallManager Service is up?. Mac-address mistake?.

Best regards,

- Adrián.

webstd.design
Level 1
Level 1

You can collect logs with Real Time Monitoring tool

Tools->Trace and Log central

I have a Trace and a Tools drop down in "Cisco Unified Serviceability" but it doesn't have a Trace and Log Central. Is there somewhere I need to enable it?

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