CISCO UNIFIED COMMUNICATIONS MANAGER SESSIONS TIMEOUT

[alicia.vega]

Hello,

Is it possible to change the timeout of the Administration web session? My customer says the session caducated really fast.

Thank you!

[Jonathan Schulenberg]

This has been answered on the forums several times. Please use the search function before opening a new thread!

No, they cannot modify this timeout value in any current release. It is statically set at 30 minutes.

[Rob Huffman · Accepted solution]

Hi  Alicia,

Just to add a note to the correct info from Jonathan (+5 J:)

Your best bet is to add your name to the list of people who  would

love to see this as a configurable setting. Contact your Cisco SE

and reference this PER/enhancement;

CSCsj45520            Bug Details

configurable CCMAdmin timeout

Symptom: Browser session to CCMAdmin times out after 30 minutes and user must re-authenticate. Conditions: Browser session to CCMAdmin idle for 30 minutes with CM6.x. Workaround: None.  Reauthenticate after 30 minutes of inactivity. Further Problem Description: This is an enhancement request to allow configuration of web session timeout. Please contact Cisco account team or Cisco Product Manager for status, details, and updates about this enhancement request.

Status Open              Severity         6 - enhancement Last Modified In Last 3 Days         Product Cisco Unified Communications Manager (CallManager)          Technology 1st Found-In 6.0(1) 6.1(4) 7.0(2) 7.1(2)

Hope this helps!

Rob