cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2118
Views
15
Helpful
5
Replies
Highlighted
Beginner

Cisco Unified Enterprise Attendant Console with CME

I want to know if Enterprise Attendant Console v 8.6 can work with CME or not ?

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Hall of Fame Community Legend

Hi Zohaib,

Just to add a note to the great tips from Anand (+5 "A")

Product Specifications

Cisco  Unified Enterprise Attendant Console Version 8.6 is supported on Cisco  Unified Communications Manager Versions 7.1(5) through 8.6(2). Cisco  Unified Communications Manager Express is not supported. For Cisco  Unified Communications Manager Version 6.0 support, please use Cisco  Unified Enterprise Attendant Console Version 3.1.1.10.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7282/data_sheet_c78-520987.html

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

View solution in original post

5 REPLIES 5
Highlighted
Engager

Hi Zohaib,

Please refer the section "Compatible Voice Products" in the below link.

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucme/requirements/guide/cme88spc.html

Hope it helps.

Anand

Pls rate helpful posts !!

Highlighted

I didn't find the attendant console there. Does this mean its not compatible ?

Highlighted
Hall of Fame Community Legend

Hi Zohaib,

Just to add a note to the great tips from Anand (+5 "A")

Product Specifications

Cisco  Unified Enterprise Attendant Console Version 8.6 is supported on Cisco  Unified Communications Manager Versions 7.1(5) through 8.6(2). Cisco  Unified Communications Manager Express is not supported. For Cisco  Unified Communications Manager Version 6.0 support, please use Cisco  Unified Enterprise Attendant Console Version 3.1.1.10.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7282/data_sheet_c78-520987.html

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

View solution in original post

Highlighted

Thanks for the help guys.

Regards,

Zohaib

Highlighted
Contributor

Q: Does the Attendant Console software work with Cisco Unified Communications Manager Express?

A: No, Cisco Unified Communications Manager Express does not support Attendant Console.
http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-express/97069-cmefaq.html#q7

Cisco Unified Communications Manager Express on Integrated Services Routers (CME-ISR) uses Cisco Unified CallConnectors which replaces the Arc Express Attendant Console for Cisco Unified CallManager Express. 
http://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-communications-manager-express/end_of_life_notice_c51-705659.html

Thank you for the opportunity to assist you.

Best regards,


"Nilz"
Nilo Noguera - CCNA R&S
.:|:.:|:. Specialist, Cisco Global Virtual Engineering - Cisco Partner Help
http://www.cisco.com/web/partners/tools/ph.html 

"niLz" Nilo Noguera Jr. | Specialist, Virtual Engineering - Partner Helpline Organization together we are the human network
Content for Community-Ad