Cisco Unity 10.x Forwarding Messages keeping original sender information
sometimes we have to forward voicemail messages from one IP-Phone to the other, this works really fine with Cisco Unity but we have one issue and I didn't know how to solve by myself.
Caller +4366488742XXX leaves a message on my voicebox. If I listen to the voicemail i hear the message I received was from this number and if I press X (in my case 4) to call the sender back.
Scenario 2 (problem):
Caller +4366488742XXX leaves a message on my voicebox. I listen to this voicemail and recognize it is not for me, so i forward it to correct owner (user B) If user B now listens to voicemail he hears the message he received is from user A and not the original Number +4366488742XXX - so he can't call back.
Is there a solution for this problem - hope you guys and ladies out there can help me. :)
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