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Cisco Unity 11.5 - can you get a report of what each users' Caller Input is set to

hboyer
Level 1
Level 1

I'd like to get a report of what each users' Caller Input is set to for a specific option '0'.  Is it possible to get a report that would show this info?

 

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame
Hall of Fame

Hi there,

 

This would be one of the output options in reports generated with the great CUDD (Connection User Data Dump) tool from Unity Tools;

 

  • Caller Input Key Actions.  This value will dump out a human readable action string for each of the 12 user input keys for all users.  Columns “CALLER_INPUT_0” through “CALLER_INPUT_9”, “CALLER_INPUT_*” and “CALLER_INPUT_#” will be added to the output.  The action strings for these columns will read like “Send to greeting for call handler: operator”, or “Ignore”, or “Take Message”.  The strings will look very similar to what you see on the user input key page in the SA.

From;

 

http://www.ciscounitytools.com/Applications/CxN/UserDataDump/Help/UserDataDump.htm#_Toc359835396

 

Cheers!

Rob

View solution in original post

1 Reply 1

Rob Huffman
Hall of Fame
Hall of Fame

Hi there,

 

This would be one of the output options in reports generated with the great CUDD (Connection User Data Dump) tool from Unity Tools;

 

  • Caller Input Key Actions.  This value will dump out a human readable action string for each of the 12 user input keys for all users.  Columns “CALLER_INPUT_0” through “CALLER_INPUT_9”, “CALLER_INPUT_*” and “CALLER_INPUT_#” will be added to the output.  The action strings for these columns will read like “Send to greeting for call handler: operator”, or “Ignore”, or “Take Message”.  The strings will look very similar to what you see on the user input key page in the SA.

From;

 

http://www.ciscounitytools.com/Applications/CxN/UserDataDump/Help/UserDataDump.htm#_Toc359835396

 

Cheers!

Rob