Cisco Unity Connection Serviceability reports

[Jerrytech1]

Trying to run Call Handler Report. The date range maxes out at 2020. Can't select today's date 3/8/2022

[Ratheesh Kumar · Accepted solution]

Hi there

its a known bug impacted all releases i.e 10.5 ,11.5, 12.0 and 12.5. You won’t be able to select year 2021 or later

You can install a COP file to fix this

link - https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvw93402

Hope this Helps

Cheers

Rath!

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[Jerrytech1]

Thanks. That worked.

[dkikko2]

Cisco Unity Connection Serviceability: Version 12.5.1.17900-31

Still running into same issues but the year is stuck on 2023 for call handler and all other reports.

Wondering if 2024 will materialize???